Category

Communications

emergency notification message templates

4 Must-Have Emergency Notification Message Templates

By | Communications, Emergency Management

The definition of emergency is “a serious, unexpected, and often dangerous situation requiring immediate action.” The key word here is “unexpected.” You can’t predict emergencies–but you can still plan for them if you understand your most likely threats. One crucial part of this planning process is creating emergency notification message templates. After all, even if you don’t know the exact nature or time of the next threat, you can be sure that you will be communicating with your employees. Having emergency notification message templates saves you precious time and bandwidth which you can allocate to more pressing needs. Read More

selection webinar recap

Select The Right Communication Software [Webinar Recap]

By | Communications

This past Tuesday, AlertMedia, in coordination with Continuity Insights, sponsored a webinar on how to choose the right communication software. It was led by Scott Ryder, AlertMedia’s Chief Product Officer, and Peter Steinfeld, head of sales. Scott has 20 years of experience building software solutions for businesses while Peter brings 17 years of experience in the disaster recovery industry. Scott and Peter shared practical insights and advice on key features to consider in a system, critical questions to ask potential vendors, and how to find a system that will best fit your organization’s specific business requirements. Read More

tabletop exercise

How Tabletop Exercises Can Help Prepare for Emergencies

By | Communications, Emergency Management

Preparing a business for the unknown requires a series of important steps to protect your employees and your operations. For many business owners, this foundation starts with an emergency plan and grows to include a business continuity plan, an inclement weather policy, and perhaps even a lone worker policy to keep employees safe.

So, you’ve made your emergency plans and identified the best people to lead your teams through each phase. Now, it’s time to practice with the low-cost but high-impact emergency planning event known as a tabletop exercise. Read More

mass notification system for schools

Improving School Communication With a Mass Notification System

By | Communications

In today’s school environment, effective communication is a complex undertaking. The average public school in America has more than 500 students.  Meanwhile, colleges and universities can easily have upwards of tens of thousands of students. On top of that, the different members of a school community—students, faculty, staff members, and parents—tend to have wildly different communication preferences and behaviors. Read More

phone tree

Why Your Phone Tree is a Liability—And How to Avoid It

By | Communications

Remember the game “telephone”? One person starts by whispering to the person sitting beside them until the message reaches the end of the line. The sentence eventually becomes so jumbled it barely resembles the original.

This, essentially, is a phone tree. And if you can also recall from your childhood the laughter and chaos that would often ensue by the time that sentence reached the last person, you can probably infer that a phone tree isn’t exactly a sound strategy for delivering effective, timely emergency communications. Read More

text alerts for business Photo by rawpixel on Unsplash

Text Alerts for Business : What You Need To Know

By | Communications

All businesses work hard to communicate effectively with their employees. In the age of the mobile phone, text alerts have become a popular way for businesses to quickly and effectively disseminate information.

Companies use mass-texting for many purposes. Some use text alerts to communicate with customers. Others use them for marketing purposes, to engage with prospects. For the purpose of this article, though, we will be focusing on what you should know about one specific type of communication: mass-texting to communicate with employees. Read More

winter weather safety

Manage Winter Storms with Event Pages

By | Communications, Customers

Although spring and summer bring with them their own weather problems, including wildfires and hurricanes, winter can be especially nasty. While a fire or hurricane can threaten business continuity for several days, winter storms can stretch on for weeks–even months. We pulled the following common winter dangers straight from NOAA:

  • Wind – Some winter storms have extremely strong winds that can create blizzard conditions with blinding, wind-driven snow, drifting, and dangerous wind chills. These intense winds can bring down trees and poles, and cause damage to homes and other buildings.
  • Snow – Heavy snow accumulations can immobilize a region, strand motorists, stop the flow of supplies, and disrupt emergency services. Buildings may even collapse, and trees and power lines can be destroyed by heavy snow.
  • Ice – Ice-covered roads make for dangerous driving conditions. Car wrecks can bring down objects like trees, utility poles, and communication towers. Winter can disrupt power for days before utility companies can repair the damage.

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Franklin Mint FCU Improves Reliability With AlertMedia

By | Communications, Customers

Franklin Mint Federal Credit Union has provided financial products and services to members in the greater Philadelphia region and beyond since 1970. FMFCU houses over $1 billion in assets. This make them the largest financial institution in Delaware County and the 10th largest in Pennsylvania. With 375 employees spread across 40 locations—many of them freestanding branch buildings—FMFCU needs a reliable mass notification system.

John Hargrove, the company’s CIO and VP of IT, has been with the credit union for nearly 30 years.

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