Category

Communications

mass notification system for schools

Improving School Communication With a Mass Notification System

By | Communications

In today’s school environment, effective communication is a complex undertaking. The average public school in America has more than 500 students.  Meanwhile, colleges and universities can easily have upwards of tens of thousands of students. On top of that, the different members of a school community—students, faculty, staff members, and parents—tend to have wildly different communication preferences and behaviors. Read More

phone tree

Why Your Phone Tree is a Liability—And How to Avoid It

By | Communications

Remember the game “telephone?” One person starts by whispering to the person sitting beside them until the message reaches the end of the line. The sentence eventually becomes so jumbled it barely resembles the original.

This, essentially, is a phone tree. And if you can also recall from your childhood the laughter and chaos that would often ensue by the time that sentence reached the last person, you can probably infer that a phone tree isn’t exactly a sound strategy for delivering effective, timely emergency communications. Read More

text alerts for business Photo by rawpixel on Unsplash

Text Alerts for Business : What You Need To Know

By | Communications

All businesses work hard to communicate effectively with their employees. In the age of the mobile phone, text alerts have become a popular way for businesses to quickly and effectively disseminate information.

Companies use mass-texting for many purposes. Some use text alerts to communicate with customers. Others use them for marketing purposes, to engage with prospects. For the purpose of this article, though, we will be focusing on what you should know about one specific type of communication: mass-texting to communicate with employees. Read More

winter weather safety

Manage Winter Storms with Event Pages

By | Communications, Customers

Although spring and summer bring with them their own weather problems, including wildfires and hurricanes, winter can be especially nasty. While a fire or hurricane can threaten business continuity for several days, winter storms can stretch on for weeks–even months. We pulled the following common winter dangers straight from NOAA:

  • Wind – Some winter storms have extremely strong winds that can create blizzard conditions with blinding, wind-driven snow, drifting, and dangerous wind chills. These intense winds can bring down trees and poles, and cause damage to homes and other buildings.
  • Snow – Heavy snow accumulations can immobilize a region, strand motorists, stop the flow of supplies, and disrupt emergency services. Buildings may even collapse, and trees and power lines can be destroyed by heavy snow.
  • Ice – Ice-covered roads make for dangerous driving conditions. Car wrecks can bring down objects like trees, utility poles, and communication towers. Winter can disrupt power for days before utility companies can repair the damage.

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Franklin Mint FCU Improves Reliability With AlertMedia

By | Communications, Customers

Franklin Mint Federal Credit Union has provided financial products and services to members in the greater Philadelphia region and beyond since 1970. FMFCU houses over $1 billion in assets. This make them the largest financial institution in Delaware County and the 10th largest in Pennsylvania. With 375 employees spread across 40 locations—many of them freestanding branch buildings—FMFCU needs a reliable mass notification system.

John Hargrove, the company’s CIO and VP of IT, has been with the credit union for nearly 30 years.

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location data in emergency services (Photo by NESA by Makers on Unsplash)

The Importance of Using Location Data in Emergency Situations

By | Communications, Emergency Management

When a business’ administrators are communicating with their employees during a crisis, it’s important they have all the tools necessary to ensure quick, accurate, and easy transmission of alerts. One of the most powerful tools included in modern mass communication systems is location-based services, which include GPS tracking, map views, and functions like geofencing. Location is a primary factor in determining who is at risk in an emergency. So being able to receive and send that information is critical in a wide variety of events. Read More