The Critical Communication Solution Built to Connect and Protect Your Team
Accelerate emergency response times and get the right message to the right people every time.
- Ensure business & operational continuity
- Connect your dispersed workforce
- Coordinate an effective emergency response
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Communicate Quickly & Confidently—No Matter What
Coordinate an effective emergency response
Notification templates
During a crisis, the speed and consistency of your message are crucial to ensuring a positive outcome. Standardize your response for any event and save valuable time with pre-populated message templates.
Two-way connectivity
Effective critical communication needs to be adaptive and allow for audience input. Verify your people’s safety and get on-the-ground updates using seven two-way communication channels.
Detailed analytics and reporting
Understanding what’s working and what isn’t is vital so you can adjust and refine your critical communication strategy. Track message delivery and audience responses from one intuitive dashboard.
Connect your dispersed workforce
Multichannel access
Relying on a single communication channel is risky, especially if that channel fails or is disrupted during a critical event. Reach employees using various channels, including text messages, email, WhatsApp, Slack, mobile, and desktop alerts.
Audience segmentation
Different segments of an audience often have unique needs and require specific information tailored to their circumstances. Use dynamic groups and up-to-date location data to send the right messages to the right people.
One-click conferencing
During an emergency or business-critical event, collective decision-making needs to happen quickly. Unite key stakeholders and decision-makers instantly with one-click conference calling.
Ensure business & operational continuity
Threat warnings
Timely threat alerts allow for more focused critical communications, avoiding the need for generalized notifications that may require further clarification. Receive real-time, analyst-verified warnings about emerging threats to your locations.
Live risk monitoring
Emergencies don’t always happen during regular business hours or when you’re in front of your computer. Track critical situations and send critical communications from anywhere with instant access to the latest information.
Relevant, timely alerts
Focusing only on threats relevant to your organization will avoid the flood of non-essential information that can lead to notification fatigue. Customize alerts around the assets, severity, and types of incidents you need to monitor.
How It Works
MONITOR THREATSnear your people and locations- SEE CRITICAL DETAILSand impacted audiences
- SEND A NOTIFICATIONto impacted people
- customize your viewto monitor what matters most
Manage risk and your response from a unified, easy-to-use solution
- Threat Intelligence Activate a more targeted response with real-time, human-vetted threat alerts and in-depth briefs on global events.
- Emergency Communication Deliver critical information faster with an intuitive, multichannel, two-way communication solution.
- Travel Risk Management Protect your on-the-go employees with in-depth insights into travel risks, and instantly notify those in harm’s way.
Frequently Asked Questions
- How long does implementation take? AlertMedia created the ClearPath Migration Program to ensure your implementation and onboarding process is as smooth as possible. With your dedicated customer success manager, you’ll create a customized implementation timeline that meets your organization’s needs. Define onboarding milestones and ensure a smooth transition with support services from a highly experienced team.
- Is my employee data protected and compliant with regulations such as GDPR and CCPA? Yes, our system protects your data, complying with GDPR and CCPA regulations. We ensure full encryption and implement world-class cybersecurity processes and controls to safeguard your information and ensure the deliverability of your mission-critical communications.
- What are AlertMedia’s audience segmentation capabilities? Gone is the manual, time-consuming process of selecting message recipients individually, with a high risk of errors. Send the right message to the right people using customizable dynamic groups and up-to-date location data.
- Which channel and systems integrations does AlertMedia support? AlertMedia works seamlessly with the following communication channels and critical business systems to help you reach your employees where they are operating: WhatsApp, Slack, Microsoft Teams, Workday, Oracle PeopleSoft, Azure Active Directory, ADP, Okta, Ceridian, SAP Concur, Egencia, Navan, Traxo, and more. By partnering with these providers, AlertMedia aims to help you achieve interoperability within your existing ecosystem and ensure reliable communication when you need it most.
- How much will AlertMedia cost for my organization? AlertMedia uses custom pricing to build the perfect plan for every customer. Critical communications technology pricing depends on audience size and geographic area. There are no setup fees, and 24/7 support is included at no additional cost. As part of your subscription, we will procure your infrastructure, onboard and train your team, and equip you with everything needed to achieve your goals.
- In what crisis situations can AlertMedia provide support? AlertMedia's unified solution helps organizations protect their people and business-critical infrastructure during natural disasters, severe weather, public safety incidents, active shooter emergencies, workplace violence, healthcare diversions and staffing shortages, service outages, travel emergencies, executive protection situations, fire emergencies, reputational crises, training, drills, and more. The AlertMedia platform allows for information sharing within your organization and with external partnerships such as first responders, law enforcement, and other critical contacts to support your emergency response and recovery.
