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Emergency Management Feb 21, 2025

The All-Hazards Approach: Emergency Planning Framework

This post explores the all-hazards approach to emergency management, including how you can leverage it to protect your organization.

All-Hazards Preparedness Guide
Learn the key steps to develop and implement an all-hazards emergency plan for your organization.
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An emergency plan is one of your business’s most crucial safety assets. It prepares you for expected threats and ensures your employees’ safety and business continuity by providing clear instructions on responding to an event such as a natural disaster, cyberattack, active shooter event, or other crisis. But not all emergencies are predictable. The best emergency plan can fall short when faced with an unprecedented situation—unless designed with adaptability in mind.

That’s where an all-hazards approach to preparedness comes in. Think of it as resilience conditioning: instead of trying to predict and plan for every specific threat, you build a flexible response framework that allows your organization to react effectively to any crisis.

“The all hazards piece of it is about, what you haven’t thought of. We don’t know what that next crisis will be,” explains Penny Neferis, Director of Business Continuity, Disaster Recovery, & Emergency Response at JetBlue Airlines, in a webinar on the all-hazards approach. “Having a response structure in place and having those people who know they need to respond and make decisions is really what can get any company through any emergency.”

In this post, we’ll walk through how to conduct risk analysis, create response plans, and train your team for all hazards—without the impossible task of planning for every risk scenario.

You can download our All-Hazards Preparedness Guide to kickstart this process.

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What Is the All-Hazards Approach?

When planning for response capacities and risk mitigation efforts, the all-hazards approach is a comprehensive emergency preparedness framework considering the full scope of emergencies or disasters. This means you are prepared for “all hazards” your business might face.

The all-hazards approach leads to a better overall emergency preparedness program than focusing on just the most common or impactful critical events. Your business will be more resilient and able to withstand disasters of all kinds.

Pros and Cons of the All-Hazards Approach to Emergency Management

One common misconception is that all-hazards planning means planning for everything that can go wrong with a corresponding catalog of minute details. But that’s not it. Instead, all-hazards planning focuses on developing capacities and capabilities that matter when the going gets tough. You should ensure your business has the training, supplies, and leadership to address a broad range of emergencies rather than trying to plan every step for every specific hazard.

The benefits of an all-hazards plan

The primary benefit of the all-hazards approach is that it prepares your people and emergency resources to be flexible so they can work through any hazard. But there are a few other pros to this strategy:

  • Makes your emergency preparedness more effective and scalable
  • Turns seemingly monumental tasks into clear, executable initiatives
  • Ensures employees have a standard protocol to follow
  • Minimizes injury to people and destruction of business property
All-hazards preparedness is like resilience conditioning.

Limitations of an all-hazards plan

Because not all emergencies are alike, an all-hazards plan does have limitations. A power outage will need much less management than a global pandemic or even a natural disaster that destroys an entire building. The response planning and preparation are very different for these two emergencies.

But remember, the goal of all-hazards planning isn’t to plan the exact response for every emergency. It’s to ensure that you have a foundation for a plan during any crisis. These plans should be flexible and scalable for all possible emergency events.

All-Hazards Approach Example: Colonial Pipeline Ransomware Attack (2021)

In May 2021, Colonial Pipeline, a major U.S. fuel pipeline operator, fell victim to a ransomware attack orchestrated by the cybercriminal group DarkSide. The attack disrupted fuel supplies across the East Coast, triggering widespread panic buying and economic strain. This incident underscored the need for an all-hazards approach to emergency preparedness, which considers various physical and digital threats when developing response and recovery strategies.

Colonial Pipeline could have mitigated the attack’s impact if it had implemented a more robust all-hazards preparedness plan. A strong backup system and an incident response plan would have allowed for a quicker restoration of operations, reducing downtime. Regular cybersecurity training for employees on phishing and ransomware threats could have minimized the likelihood of such an attack occurring in the first place.

When the attack hit, the company made a critical decision to shut down its pipeline to contain the breach. While this proactive move prevented further damage, effective coordination with federal agencies like the Cybersecurity and Infrastructure Security Agency (CISA) and the FBI was essential in managing the crisis. However, the company’s decision to pay the ransom highlighted gaps in recovery planning. A more comprehensive strategy—including offline backups and a well-tested incident response plan—could have allowed Colonial Pipeline to restore its systems without ransom payments.

The attack served as a wake-up call for critical infrastructure operators in the aftermath, prompting increased investment in cybersecurity measures. Network segmentation and enhanced monitoring have since been widely adopted to prevent similar incidents.

For businesses, this event reinforces the importance of integrating cybersecurity into all-hazards planning. Organizations must treat cyber threats as a core component of emergency preparedness, regularly train employees to recognize security risks, and continuously test and update their incident response plans. Additionally, collaboration with cybersecurity professionals and government agencies is crucial to staying ahead of evolving threats.

Develop Your All-Hazards Emergency Plan

“It doesn't matter what the crisis is. Whether we have built a plan for it or not, with the all hazards approach, we've got a response infrastructure there ready to go.”
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Penny Neferis Director of Business Continuity, Disaster Recovery, & Emergency Response at JetBlue Airways

Planning for every kind of emergency is not as time-consuming as you might assume. You can have a comprehensive all-hazards emergency response plan for your business in just a few steps. You can also find more resources at Ready.gov on emergency planning for private-sector businesses.

Before you begin your all-hazards planning, gather all relevant stakeholders. An effective risk analysis leads to a thorough understanding of all the different types of hazards you might face. Mobilize anyone who could be helpful in creating a plan or has significant sway in business decision-making. Then you can move forward with the planning process.

1. Identify, assess, and analyze threats

The first step is identifying all potential hazards and their impacts with a business threat assessment. Of course, risks and impacts will vary from location to location and company to company, but here are some of the most common events that require activation of an emergency plan:

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  • IT outages
  • Inclement weather
  • Power outages
  • Natural disasters
  • Human-made disasters
  • Onsite fires
  • Wildfires
  • Facility management incidents
  • Security-related issues
  • Severe storms
  • Tornadoes
  • Public safety threats
  • Workplace violence
  • Workplace safety incidents
  • Public health emergencies
  • Cybersecurity incidents
  • Travel disruptions
  • Public demonstrations/riots
  • Hazardous materials leak
  • Sensitive information breach

When you scan this list, consider events that could occur at your facilities, plants, or offices. But be sure to discuss your risk assessment with all your stakeholders since they may know of risks you didn’t consider. No matter how many situations you must cover, an all-hazards plan is scalable enough to support any emergency response.

After your risk identification and assessment, you’ll want to further quantify the potential impacts of these threats by conducting a business impact analysis (BIA). A BIA helps organizations understand how each hazard could disrupt operations, estimating financial losses, downtime, regulatory consequences, and reputational damage. Integrating a BIA into your all-hazards approach ensures that your emergency response can address the resulting impacts of a hazard.

Learn how to safeguard your business from any threat with our All-Hazards Preparedness Guide.

2. Build an effective response plan for emergencies

Once you have your list of potential hazards and impacts, determine the specific action steps necessary before an emergency, during the crisis, and in the disaster recovery afterward. This plan may overlap with other emergency management plans or emergency operations plans.

Remember, these plans don’t need to be specifically aligned to every single hazard. But think about the actions that are consistent among the different categories of emergencies, and write down your action plan. Here are a few examples of what that might include.

  • Name people responsible for executing the emergency plan
  • Create a list of supplies, maintenance, and equipment needed to keep operations going
  • Hold employee training classes about emergency plans
  • Stock first aid kits and disaster supply kits
  • Contact local emergency responders, law enforcement, or aid at local levels as well as national providers like FEMA (Federal Emergency Management Agency)
  • Identify communication procedures, and let employees know about emergency situations
  • Follow any contingency planning if the situation changes

You can build these action plans into checklists that make it easy to work through the steps at any stage of a crisis.

"A key component of all hazard planning is testing those plans. you can write them, but if they are sitting on a shelf for 20 years collecting dust, they really are not that effective. So make sure you are pulling them out with your response group to test them."

Penny Neferis, Director of Business Continuity, Disaster Recovery, & Emergency Response at JetBlue Airways

3. Train and iterate

Training your team on the action plans is a great way to improve your hazard preparedness and increase the likelihood that you’ll be able to execute plans quickly, efficiently, and safely.

Tabletop exercises

Training strategies such as tabletop exercises are good for “dry runs” with low stakes. This gives your employees an idea of what might actually happen in an emergency, and it helps build muscle memory so necessary actions still occur even when tensions are high.

Drills and practice runs

When you want to get a little more tactical, you can run drills for specific situations, such as fire drills and evacuation plans in general, shelter-in-place/active shooter drills, and other full-scale emergency drills. These will allow your employees and safety leaders to practice what they learned during the emergency preparedness planning.

Situational awareness training

You can also conduct situational awareness training so your employees are more aware of their surroundings. Better observation skills can massively boost a business’s overall safety.

Iterate and adapt

Don’t let your plans stagnate. Your risks and your best responses are likely to change with your business. You also may find that your plans didn’t accurately reflect what should be done. Use after-action reports to understand how you can improve and iterate your plans.

4. Optimize communication

One of the most important features of any emergency planning is to ensure the business has a watertight communication plan. Communication is the key to safety and efficient response in every emergency situation since risk management can’t function if you can’t reach your response team or employees to inform them of the risk.

A modern emergency communication system is the best way to strengthen your communication readiness for any hazardous situation. Gone are the days of walkie-talkies, phone trees, and loudspeaker announcements. Today’s workforce is geographically dispersed, with remote workers, traveling employees, and countless others working away from their desks. So you need a reliable way to reach everyone when an emergency strikes.

5. Plan for Recovery

A strong all-hazards preparedness strategy doesn’t end when the immediate crisis is over—recovery is just as critical to ensuring long-term resilience. Effective recovery planning helps businesses resume operations quickly, minimize financial losses, and support employees in transitioning back to normalcy.

  • Assess Damage and Prioritize Critical Functions
    Immediately after the incident, conduct a thorough damage assessment to determine operational disruptions, physical damage, and IT system failures. Use your business impact analysis (BIA) to prioritize recovering essential business functions.
  • Activate business continuity and disaster recovery plans: A well-documented disaster recovery plan ensures a structured, step-by-step approach to restoring operations that can adapt to different situations. This should include:
    • IT backup and data recovery procedures
    • Alternate supply chain solutions
    • Temporary workspace arrangements for displaced employees
  • Support employees during recovery: Employee well-being must be a priority, as you need your people safe and sound throughout the recovery period and beyond. Some options to provide:
    • Clear communication on operational changes and expectations
    • Access to counseling services if the disaster was traumatic
    • Flexible work arrangements if returning to the workplace isn’t immediately feasible
  • Document Lessons Learned for Future Resilience
    Keeping detailed incident reports and recovery logs helps organizations refine their response strategies. You should also prepare to conduct a post-incident review or after-action review to evaluate what worked, what didn’t, and how to improve for future crises.

By integrating recovery into your all-hazards preparedness plan, you will have a flexible strategy for getting back on track no matter what went wrong and be better equipped to navigate future challenges.

Coordinating resources for efficient recovery

Practical disaster recovery activities require strategic resource coordination to restore operations quickly and minimize downtime. Here’s what to include in your all-hazards plan:

  • Establish resource prioritization: Identify and allocate critical resources—such as backup power, IT infrastructure, and emergency supplies—based on business priorities outlined in the disaster recovery plan.
  • Use external partnerships: Work with vendors, government agencies, and industry partners to secure necessary resources, such as alternative supply chains, temporary office space, or cybersecurity assistance.
  • Streamline internal logistics: Ensure departments communicate effectively to align staffing, financial, and operational needs to avoid bottlenecks during recovery.

Mitigation Strategies for All Hazards

A strong all-hazards preparedness approach doesn’t just focus on response and recovery—it prioritizes mitigation of threats to minimize risks before they escalate into full-blown crises. Proactive mitigation strategies are foundational to enhanced resilience, regardless of the specific threat. Here are a few strategies for risk mitigation within the all-hazards approach:

Structural and infrastructure enhancements—Investing in resilient infrastructure can help businesses withstand natural and human threats. Measures such as flood barriers, reinforced buildings, fire-resistant materials, and seismic retrofitting reduce the physical impact of hazards.

Cybersecurity and IT protections—Cyber threats are increasingly disruptive to business operations. Implementing strong cyber hygiene practices, such as network segmentation, multi-factor authentication, and regular penetration testing, can mitigate risks from ransomware and data breaches.

Redundant and diversified supply chains—Disruptions from natural disasters, cyberattacks, or geopolitical instability can halt operations. Establishing alternative suppliers, backup inventory locations, and flexible logistics networks ensures continuity even when primary supply chains are compromised.

Workforce safety and training—Human error and lack of preparedness can exacerbate risks. Regular employee training, safety drills, and hazard-awareness programs empower staff to recognize threats early and take preventive action.

The role of the community in mitigation efforts

Mitigation isn’t just an internal effort—it requires collaboration with local communities, government agencies, and industry partners to be truly effective. Businesses should:

  • Participate in public-private partnerships to improve emergency planning and resource-sharing.
  • Engage in community disaster preparedness programs to enhance regional resilience.
  • Share best practices with neighboring businesses and stakeholders to create a collective risk reduction strategy.

Tips for Integrating the All-Hazards Approach

Incorporating new strategies into an established business continuity or emergency management program requires leadership support. Efforts to build resilience through the all-hazards approach can stall without executive buy-in. Here are tips on how to get buy-in and integrate the principles into your current program.

1. Align with business goals: Frame all-hazards preparedness as a strategic advantage rather than a compliance measure. Emphasize how a resilient organization reduces downtime, protects assets, and ensures operational continuity—key priorities for leadership.

2. Use data to make the case: Conduct a business impact analysis (BIA) to quantify potential financial and operational losses from various threats. Presenting data-driven insights on risks and costs can help secure executive commitment.

3. Integrate into existing frameworks: Rather than overhauling current programs, embed the principles of all-hazards into established continuity plans by standardizing response protocols, conducting cross-department risk assessments, and aligning emergency procedures with broader corporate strategies.

Technology Solutions for All Hazards

Supportive technology is one of the best investments you can make in your all-hazards planning. The right technology makes planning and execution much easier, ensuring your organization’s safety, security, and resilience.

​​An alert notification system enables quick and reliable communication around these events, and you’ll have a secure place to store contact records and communication templates to save time and frustration during critical moments. You can also use a threat intelligence solution to better understand what hazards you face. With live alerts from verified sources and the ability to look through historical threats and chat with expert analysts, you’ll have the complete picture of your business’s threat landscape.

Then, you’re ready to plan with the all-hazards approach, the most effective way to ensure you’re prepared to face whatever hazards come your way. Hopefully, you never need to activate your emergency plan, but if you do, your business will be as ready as it can be.

All-Hazards Preparedness Guide

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