Press Releases

AlertMedia Achieves Record Growth as Leading Brands Invest in Employee Safety

Emergency communication provider now serves more than 3,000 organizations; adds 600 customers in 2021 alone
Dec 09, 2021

AlertMedia, the world’s leading threat intelligence and emergency communication provider, announced today it saw massive demand for its solution in 2021, especially among enterprise organizations. As of December 2021, the company supports more than 3,000 organizations, making it one of the most widely used emergency communication solutions in the world. Aided by a continued commitment to product innovation, extensive industry recognition, and strategic hiring, the company onboarded more than 600 new organizations onto its platform since the beginning of the year, including dozens of Fortune 500 organizations.

AlertMedia’s exceptional customer growth this year can be attributed to more global organizations recognizing the impact of emergency communication software on improving employee safety. With an increasing number of threats facing businesses and their people, timely and efficient communication has become critical. Companies that offer exemplary safety, health, and environmental programs outperform the S&P 500 by between 3 and 5 percent.

“The momentum we saw in 2021 is further evidence of AlertMedia’s leading position in this market,” said Brian Cruver, CEO and Founder at AlertMedia. “Emergency communication is essential for helping organizations navigate an increasing number of threats that put their business and their people at risk. AlertMedia offers an innovative yet simple way to keep employees safe, informed, and connected no matter the situation. We’ve built an incredible team, best-in-class product, and we’re well-positioned to further unlock the potential of our brand.”

Driven by accelerating product adoption and customer success, AlertMedia also saw the following company milestones in 2021:

  • Employee Growth: AlertMedia grew its headcount to 300 employees, onboarding more than 100 since the beginning of 2021. To accommodate its growing workforce, AlertMedia also announced its new headquarters at RiverSouth, a newly designed high-rise in downtown Austin the company will move into in Spring 2022. Lastly, AlertMedia welcomed several new executives to its leadership team, including its first Chief People Officer Laura Woolford and Laura Setlak, Senior Vice President of Enterprise Sales.
  • Product Innovation: Throughout 2021, AlertMedia introduced significant new features to its product suite to help its customers identify risks and navigate emergencies more effectively. In March, the company launched its Global Threat Intelligence division, a dedicated team providing real-time, analyst-verified intelligence about a wide range of threats occurring near customers’ employees or locations. Additionally, in June 2021 the company announced new mobile app features designed to help companies improve the safety of anywhere workers. Recently, it also introduced enhanced threat warnings subscriptions, providing both safety leaders and employees the ability to easily stay informed of relevant events impacting any group or location, further accelerating access to critical information.
  • Industry Recognition: Throughout 2021, AlertMedia continued its momentum by earning industry recognition as one of America’s best places to work by national and local business publications, including earning recognition on Inc. Magazine’s Best Workplaces for 2021, Forbes, Inc.’s America’s Best Startup Employers for 2021, and for the sixth consecutive year, Austin Business Journal’s 2021 Best Places to Work. Earlier this year, AlertMedia was recognized as one of the fastest-growing software companies in the U.S., making the Inc. 5000 list for the third year in a row. Recently, it was also selected as a Deloitte Technology Fast 500 winner, ranking #172. Lastly, AlertMedia won three of G2 Crowd’s “Best In” Awards for the “Leader in Emergency Notification Software”, “Most Implementable,” and “Best Relationship” categories.
  • Expanded Investment: In March 2021, AlertMedia received a strategic majority investment from Vista Equity Partners, a leading global investment firm focused on growing industry-leading enterprise software, data, and technology-enabled businesses. The investment will continue to help AlertMedia rapidly hire, accelerate its product roadmap, and expand into new markets.

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About AlertMedia

AlertMedia is the world’s leading emergency communication provider. Our award-winning, two-way multichannel messaging system and threat intelligence solution help organizations protect their business and people through all phases of an emergency. AlertMedia supports critical communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, and Walmart—in more than 130 countries.

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