How to Create a Fire Evacuation Plan for Your Business

When a fire threatens your employees and business, there are countless things that can go wrong—each with devastating consequences. When an office tower in Sydney, Australia, caught fire in mid-2018, construction workers on scaffolding had to scramble to safety, racing against the clock as the building’s exterior transformed into a wall of flames.

While fires themselves are dangerous enough, the threat is often compounded by panic and chaos if your company is unprepared. The best way to prevent this is to have a detailed and rehearsed fire evacuation plan.

A comprehensive evacuation plan prepares your business for a variety of emergencies beyond fires—including natural disasters and active shooter situations. By providing your employees with the proper evacuation training, they will be able to leave the office quickly in case of any emergency.

Whether your organization is building a fire evacuation plan from scratch or looking to improve upon your existing emergency procedures, this seven-step plan—along with AlertMedia’s own Fire Evacuation Plan Template—can help guide you in how to make an evacuation plan that protects your people and business.

7 Steps to Improve Your Organization’s Fire Evacuation Plan

2. Establish roles and responsibilities

When a fire emerges and your business must evacuate, employees will look to their leaders for reassurance and guidance. Create a clear chain of command with redundancies that state who has the authority to order an evacuation.

Here are the primary roles you should consider as part of your fire evacuation plan:

• Chief fire warden — This employee has overall responsibility for a fire event, including planning and preparation. The chief fire warden will often ensure doors have been closed, check bathrooms, and perform a backup headcount at a safe location.
• Assistant fire warden — This person uses the mass alert system to notify employees, calls the fire department, and gathers reports. If your company is using an emergency communication system, make sure this person is a system admin.
• Route guides — Route guides play an essential role in ensuring that routes are clear and evacuation is orderly and calm.
• Floor monitors — The floor monitor is the last person out after making sure the area is clear. They’ll have an assigned area to cover, ensure all employees evacuate, close doors, and report back to the chief fire warden once safe.

As you’re assigning roles, make sure your fire safety team is reliable and able to react quickly in the face of an emergency. Additionally, make sure your organization’s fire marshals aren’t too heavily weighted toward one department. For example, sales team members are sometimes more outgoing and likely to volunteer, but you will want to spread out responsibilities across multiple departments and locations for better representation.

Document all expectations, as well as contact information, for your fire safety team. The easiest way to do so is by completing a fill-in-the-blank Fire Evacuation Plan Template. You can then distribute your plan, along with other helpful information like floor plan evacuation diagrams, to the rest of your company so everyone knows what to expect and what to do.

3. Determine escape routes and nearest exits

A good fire evacuation plan for your business will include primary and secondary escape routes. Mark all the exit routes and fire escapes with clear signs. Keep exit routes clear of furniture, equipment, or other objects that could impede a direct means of egress for your employees.

For large offices, make multiple maps of floor plans and diagrams and post them so employees know the evacuation routes. Best practice also calls for developing a separate fire escape plan for individuals with disabilities who may need additional assistance.

Once your people are out of the facility, where do they go?

Designate a safe assembly point for employees to gather. Assign the assistant fire warden to be at the meeting place to take headcount and provide updates. If the fire warden is using AlertMedia to communicate, they can use the survey feature to quickly determine who is safe and who is still unaccounted for.

Finally, confirm that the escape routes, any areas of refuge, and the assembly area can accommodate the expected number of employees who will be evacuating.

Every plan should be unique to the business and workspace it is meant to serve. An office building might have several floors and lots of staircases, but a factory or warehouse might have a single wide-open space and equipment to navigate around. Here’s an example of what a fire evacuation floor plan might look like for a hypothetical manufacturing business:

4. Create a communication plan

As you develop your office fire evacuation plans and run fire drills, designate someone (such as the assistant fire warden) whose primary job is to call the fire department and emergency responders—and to disseminate information to key stakeholders, including employees, customers, and the news media. As applicable, assess whether your crisis communication plan should also include community outreach, suppliers, transportation partners, and government officials.

Select your communication liaison carefully. To facilitate timely and accurate communication, this person may need to work out of an alternate office if the primary office is impacted by fire (or the threat of fire). As a best practice, you should also train a backup in the event your crisis communication lead is unable to perform their duties.

Once you have identified this critical role, you need to provide them with a robust multichannel emergency communication system. Reacting to a fire can be very chaotic. People may not have access to their regular communication channels, they may forget to check, and networks could fail.

The ability to send notifications through email, phone, text, and mobile app provides you with a way to reach building occupants by preferred and secondary methods of communication—ensuring your messages get the broadest distribution possible. This also allows you to reach the fire department and emergency responders as quickly as possible. An intuitive emergency communication tool, like AlertMedia, makes this seamless. If some employees have evacuated without their personal phones, fire team leaders should also conduct a manual roll call to ensure that every employee is accounted for.

Once that tool is in place, your communications team will need to let the appropriate stakeholders know how the situation impacts the business, what actions they should take, the next steps, and more.

5. Know your tools and inspect them

Have you inspected those dusty office fire extinguishers in the past year?

The National Fire Protection Association recommends refilling reusable fire extinguishers every 10 years and replacing disposable ones every 12 years. Also, make sure you periodically remind your employees about the location of fire extinguishers in the workplace. Create a schedule for confirming other emergency equipment is up-to-date and operable, including:

• Fire alarm systems and smoke alarms
• Emergency lighting
• Fire doors (if applicable)
• Sprinkler systems
• Escape ladders (if applicable)
• Bullhorn, megaphone, or traffic controller wand for fire marshal

In addition to these crucial fire protection supplies, educate your employees about how to use first aid kits in case of a medical emergency as well as the utility of everyday office supplies in an emergency situation. For example, chairs and heavy equipment can be used to break through windows or knock down doors in the case of an actual fire.

6. Rehearse fire evacuation procedures

If you have children in school, you know that they practice “fire drills” often, sometimes monthly.

Why?

Because conducting regular rehearsals minimizes confusion and helps kids see what a safe fire evacuation looks like, ultimately reducing panic when a real emergency occurs. A safe outcome is more likely to occur with calm students who know what to do in the event of a fire.

Research shows adults benefit from the same approach to learning through repetition. Fires move quickly, and seconds could make a difference—so preparedness on the individual level is necessary ahead of a possible evacuation.

7. Follow-up and reporting

During a fire emergency, your company’s safety leadership needs to be communicating and tracking progress in real-time. Surveys are an easy way to get status updates from your employees. The assistant fire marshal can send out a survey asking for a status update and monitor responses to see who’s safe. Most importantly, the assistant fire marshal can see who hasn’t responded and direct resources to assist those in need.

The biggest challenge you will face is getting reports from people who aren’t in the office. There’s inevitably going to be someone out sick or on vacation. These people obviously won’t be at the rally point, so you may start to wonder whether they made it out of the office safely.

Make sure you include response options such as, “I’m not in the office today,” in your surveys to account for this and clarify everyone’s situation.

If you have a large organization, event pages help keep everyone updated with real-time info. This will offer employees a web link they can check for updates.

Tips for Employees During a Fire Evacuation

While you likely learned at some point during your childhood to “stop, drop, and roll” if you are on fire, there are other actions you and your employees should take if a fire begins to spread in your office.

Other Fire Evacuation Considerations

Some special situations will vary from business to business, but don’t leave these out of your fire evacuation plan.

Unique work situations

• Incorporate contractors, temporary workers, and customers into your plan. Additionally, remote workers might not be affected by a fire directly, but they need to know what is going on with the business and their co-workers.
• Make sure to plan for any special needs, such as disabled workers or other people who may need assistance to evacuate safely. Even if your company doesn’t have permanently disabled employees, it’s crucial to plan for anyone who is temporarily on crutches or in a wheelchair. These individuals may need additional help during all emergencies, not just fires. Update your company’s emergency response plan annually to include the number of people with disabilities who may require special assistance during an evacuation and their primary work location.
• Develop procedures for employees who remain to shut down critical equipment, operate fire extinguishers, or perform other essential services. When developing these procedures, it is critical that you establish strict guidelines for when to abandon this equipment to maintain personal safety.

Protection of assets

• Are there valuable assets you can easily safeguard or evacuate? For critical items that are too heavy to move, consider storing them in a fire-proof room or safe.
• If your business does not have redundant storage for sensitive data, make its protection an immediate priority. Given the relatively low cost of cloud storage, investing in a redundant, cloud-based data storage solution is prudent for any-size business.

Frequently Asked Questions (FAQs)

What should employees do first when there is a fire?

Employees should remain calm and immediately default to the emergency evacuation plan. While proceeding to the nearest designated exit, be sure to use evacuation routes and listen to any additional instructions from your fire team.

Where should we post evacuation plans and maps?

Place signage and evacuation maps in easily visible locations throughout the workplace. Emergency exit doors and elevators are primary locations to post evacuation plans to remind employees of the proper route in a fire emergency scenario. Remember to keep evacuation plans and maps up to date to reflect any renovations to your facility.

In case of fire, what should we take with us?

During a fire evacuation, fleeing from the fire and getting to a safe location should be everyone’s top priority. If a worker’s mobile device is immediately accessible, they should take it with them to stay informed and reply to status check-ins. Employees should never stay behind to gather personal belongings.

How do you prepare for a fire evacuation?

In addition to devising a detailed fire evacuation plan and assigning fire team leaders, conduct fire drills to train your employees. Refer to our “How to Conduct a Fire Drill at Work” blog post to learn more.

The Steps to a Safe Evacuation Begin Now

With a fire evacuation plan in place for your business, you’ve taken huge steps to prioritize fire safety and protect your employees and your business assets. In an emergency, people tend to panic, but with a good plan, you can prepare ahead of time and make safe outcomes even more likely. Contact us if you would like to learn more about making communications faster and more effective during crisis events such as fires.