4 Types of Incidents to Manage with Event Pages

By December 13, 2017 Communications
enterprise event communications

You Have Event Pages – Now What?

Whether you have Event Pages, or you’re interested in learning more about them, we want to help you understand how Event Pages work in certain scenarios. Once you see them in action, you can probably come up with many more ways they can benefit your organization.

Keep in mind the Event Pages ensure your employees are literally on the same page. With all of the information about an event in one place, you can ensure consistent, accurate information is received by all. You never have to dig through emails to see if you sent or received a message. Everything you and your employees need to know before, during, and after an event is conveniently accessible via a single click of a link. It doesn’t get any easier than that.

Event Pages can be useful for organizing around any event, but here are four to consider:

1) System Outage

Did you know that IT outages and power outages are among the most common events that trigger an emergency communications plan? No matter where your company is located, system outages are always a risk. When they happen, it can wreak havoc with communications and even the most basic operations. Employees are often wondering what is happening and what they are supposed to do.

Event Pages are cloud-based, therefore accessible from any computer or mobile device. Administrators can set up an Event Page from any location and send affected employees the link to the page via a push notification they receive on their mobile device. Employees aren’t required to log into the Event Page site from a computer, but can use their mobile device to access the Page to read about the outage and next steps.

Administrators can post updates to the Page in real time, triggering additional push notifications with the link to the Page to keep employees informed throughout the event. Employees can use the public comment board to ask leaders questions and receive answers, all without a phone call, email, or a computer. It ensures employees aren’t left out in the dark even if there’s an outage.

2) Office Closure Due to Weather

Winter is upon us, meaning many areas of the country will experience ice, snow, and dangerous winds. Offices often must shut down until the roads are passable and it’s safe to ask employees to travel. Whether it’s a winter event, a tornado, hurricane, flood, wildfire, or anything else nature throws at us, Event Pages can be rapidly set up to keep employees in the know.

Event Pages allow administrators to post maps and links to live weather reports, weather radars, and newsfeeds. Employees can use the comments section to ask fellow employees and managers specific questions that are likely relevant to others. Administrators always have the option to moderate these comments before they are posted, ensuring nothing unsuitable gets through.

Once the danger has passed, administrators can update the page with specific instructions and information on the exact timing of office openings, even per job or location. Employees can check the page at will or wait for a push notification to alert them of an update. In either case, employees never have to wonder what’s going on or what’s expected of them.

3) Building/Office Maintenance or Renovation

It seems office buildings are always in need of a little TLC, often requiring regular maintenance that can disrupt normal business operations. Whether the power or A/C will be shut down for a time, parking is eliminated, or noise will interrupt communications, your employees need to know you feel their pain and have their backs.

Event Pages are the perfect way to inform employees of upcoming construction that may cause issues. Instead of sending out emails or just waiting for the complaints to come in, use Event Pages to give everyone a heads up and provide information on how they can best perform their jobs in light of the mess.

Administrators can keep in close contact with building supervisors and contractors to get up to the minute updates and then relay those to employees via the Event Page. They can post pictures, parking instructions and maps, modified hours of operation and more details to ensure employees are prepared and know what to do.

4) Company Events

Companies large and small have events of all kinds, often requiring ample coordination and communication among many people. Why rely on email when you can post every detail on a single page where everyone can easily track the status and get the information they need?

Events Pages are perfect for coordinating, disseminating and promoting fundraisers, volunteer days, holiday parties, and more. An administrator can set up the custom-branded page and allow planners to post details, such as event location and parking information with maps, attire recommendations, hours and even up to the minute traffic alerts. A link to the branded page can be sent to employees on any channel when the Page is launched and when there are newsworthy updates.

Once the employee logs onto the Event Page, they have instant access to the latest event information. Use the Event Page as a social hub, inviting employees to upload pictures or make comments, all moderated by the administrator prior to posting.

Putting It All Together

Event Pages are the one-stop-shop for your employees to find all the relevant details about an event. They enable admins and business leaders to put the information together in one place to keep people informed and safe. They also can be used to foster community collaboration.

If you are still relying on emails and water cooler chat, it’s time to look at a better, easier, and more reliable option. Manage the communication around every event with Event Pages to save time, resources, and the side effects of miscommunication.


Want to learn more about AlertMedia’s event pages?


Learn More