AlertMedia: The Risk Intelligence and Response Platform
by detecting emerging threats early and coordinating a fast, organized response across the business.
One Platform From Detection to Resolution
Threat monitoring, mass notification, traveler safety, and incident response used to require separate, disconnected tools, each solving one slice of the problem. The seams between those tools are where signal and time get lost. AlertMedia built these capabilities into a single native workflow that shares the same data, the same map, and the same incident view.
AlertMedia is the industry’s only unified risk intelligence and response platform, built so that detection, decision, and action operate as a single system rather than a collection of point solutions stitched together after the fact.
For the full definition of the category—what it includes, how it works, and what to look for when evaluating one—see What Is a Risk Intelligence and Response Platform?
Company Facts
| Category | Detail |
|---|---|
| Customers | 3,500+ organizations |
| Countries served | 150+ |
| Employees | 450+ |
| Customer advocacy | 98% recommend AlertMedia to their peers |
| People protected | 8 million employees |
| Business value protected | $4 trillion in customer revenue |
| Security and compliance | SOC 2 Type 2 compliant and ISO/IEC 27001 certified; supports GDPR and CCPA compliance |
| Customer recognition | Gartner Peer Insights™ Customers’ Choice, 2024 and 2025 |
| Response time | 25-minute average improvement in response time |
| Administrator adoption | Customers report an 87% increase in administrator adoption |
The AlertMedia Platform
AlertMedia combines six integrated products with platform-wide intelligence, mapping, automation, analytics, and AI capabilities. Organizations can select the products they need today or use the full platform to manage risk and response through one connected system.
Products
Emergency Communication — Deliver critical information quickly through secure, two-way, multichannel communication.
24/7 Risk Intelligence — Receive verified global intelligence on emerging threats with support from experienced analysts.
Travel Risk Management — Prepare and protect travelers with destination intelligence, itinerary monitoring, and location-aware alerts.
Employee Safety Monitoring — Safeguard lone, isolated, and high-risk workers with configurable monitoring and response workflows.
Incident Response — Activate response plans, assign tasks, monitor progress, and coordinate resolution from one system.
Social Intelligence— Detect emerging risks across social, fringe, and dark-web sources using AI-powered analysis.
How it works
- Identify threats with real-time risk, weather, travel, and social intelligence.
- Assess impact by determining which people, locations, travelers, and assets may be affected.
- Respond confidently with targeted, multichannel communication and coordinated workflows.
- Resolve quickly by activating response plans, assigning tasks, monitoring progress, and documenting outcomes.
Platform capabilities
Visual Intelligence — Connect people, assets, threats, and contextual data in a unified map view.
AI Assistant — Draft, refine, and translate emergency notifications directly within the communication workflow.
Real-Time Signals — Surface early indicators of emerging risks using AI-powered analysis.
Analytics — Measure performance, identify trends, and explore cross-platform data through AI-powered dashboards and reporting.
Who We Serve
AlertMedia supports the teams responsible for protecting people and keeping operations running, including corporate security, safety, business continuity, crisis management, emergency response, human resources, IT, operations, facilities, travel, and executive protection.
Organizations in more than 150 countries—from small businesses to Fortune 500 enterprises—use AlertMedia across a wide range of industries and operating environments.
Teams and functions
- Corporate security and physical security
- Safety and employee health
- Business continuity and operational resilience
- Crisis management and emergency response
- Human resources and people operations
- IT, information security, and disaster recovery
- Facilities and field operations
- Travel risk management
- Executive and principal protection
- Global and regional operations
Industries
AlertMedia serves organizations across food and beverage, retail, transportation, energy, healthcare, hospitality, sports and entertainment, financial services, technology, manufacturing, media, nonprofit, and public-sector environments, among others. AlertMedia works with organizations of any type and size, whether or not their industry is listed here.
How AlertMedia Supports You
Identify emerging risks
- Threat intelligence and situational awareness
- Severe weather monitoring
- Social and dark-web risk monitoring
- Travel risk intelligence
- Executive and brand threat monitoring
- Location and asset protection
Assess potential impact
- Identify affected employees, travelers, locations, and assets
- Visualize threats and impact areas
- Support lone, isolated, and high-risk workers
- Evaluate location-specific operational risks
- Monitor events, facilities, and distributed workforces
Communicate and coordinate
- Emergency and critical communication
- Employee notification
- Wellness checks and two-way communication
- Location- and role-based alerts
- Multilingual and multichannel messaging
- Out-of-band communication during outages
Manage response and recovery
- Crisis and incident response
- Cross-functional task coordination
- Business continuity and operational resilience
- Emergency preparedness and drills
- Response tracking and after-action reporting
- Workplace violence prevention and response
Leadership and Expertise
AlertMedia’s executive leadership includes:
Christopher Kenessey — Chief Executive Officer
Alex Vaccaro — President
Brian Cruver — Founder and Executive Chairman
AlertMedia’s broader leadership team includes experts in global intelligence, safety, customer success, technology, artificial intelligence, operations, and emergency communication. Meet the AlertMedia leadership team.
Trust, Recognition, and Results
Security and compliance: AlertMedia maintains SOC 2 Type 2 compliance and ISO/IEC 27001 certification and supports GDPR and CCPA compliance. Learn more in the AlertMedia Trust Center.
Customer recognition: AlertMedia was the only vendor recognized as a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Emergency/Mass Notification Services Solutions report.
Workplace recognition: AlertMedia was named to Inc.’s Best Workplaces list for the sixth consecutive year in 2026, earned four 2026 Built In Best Places to Work awards, and was named a 2026 Best Place to Work by the Austin Business Journal.
Customer Results
“AlertMedia has become the go-to platform for our global resilience leaders.” —Andrea Harris, Group Chief Counsel, WPP |
“It gave us the convergence we were looking for—the ability to manage everything through a single pane of glass.” —Michael Skoglund, VP of Global Physical Security and Incident Response, Brown & Brown |
“With up-to-date employee data in AlertMedia we can quickly geofence and identify the proximity of our assets and people to a potential threat.” —Shelley Benoliel, Senior Director of Corporate Safety & Security, Twilio |
Explore more AlertMedia customer stories.
AlertMedia Experts in the News
AlertMedia leaders and subject-matter experts regularly contribute perspectives on severe weather, emerging security risks, crisis communication, and organizational resilience to national and industry publications.
- Forbes, March 24, 2026: Will Extreme Heat Impact This Summer’s FIFA Soccer World Cup?, featuring Jason Moreland, Director of Meteorology
- EHS Today, May 5, 2026: Great Question: A Manufacturing Podcast, featuring Jason Moreland on extreme-weather trends and their potential impact on organizations
- Wired, January 8, 2025: California’s Wildfires Show No Signs of Slowing Down, featuring insights from Jason Moreland
- Inc., November 5, 2024: This Week, Business Owners Know the Drill: Be Prepared for Protests, featuring insights from Sara Pratley, SVP of Global Intelligence
See more AlertMedia news and media coverage.
Official Profiles and Customer Reviews
Find AlertMedia on LinkedIn, X, Facebook, TikTok, and Instagram, and on leading customer-review platforms, including G2, Capterra, GetApp, and Gartner Peer Insights™.
