Simplifying processes is critical to ensuring that employees can easily take the appropriate steps to protect themselves and others during an emergency.
In this episode, Chris Josefy, Director of Applications and Data for the Houston Astros, discusses how he and his team remove friction around incident management and emergency communication to better protect employees and fans.
Chris talks about:
- Supporting the day-to-day operations of the Astros
- Removing complexity from processes to make them easier to scale
- New systems put in place to protect employees and fans
- The role of communication in streamlining operations
Want to reach out to Chris? Connect with him on LinkedIn.