AlertMedia – Privacy Policy

Your privacy is important, so Alert Media (“Alert Media”, “Us,” “We,” “Our”) has created the following Privacy Policy so our customers (“customers,” “you,” “yours,” “they”) know what information we collect when they visit and use our website (“Site”), why we collect it and how it is used. This privacy policy (the “Policy”) discloses Alert Media’s information privacy practices for the Site and the services we provide to our customers (“Services”).
We may periodically make changes to this Policy and those changes become effective immediately upon posting them to the Site. It is your responsibility to review this Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. We are not required to provide notice of changes to this Policy.

Information Collected
When you use our Site or Services, Alert Media may collect from you the following personally identifiable information: first and last name, street and/or mailing address, city, state and zip code, email address, and phone number. We are the sole owner of information collected on the Site, except for contact lists and content that you provide to us in connection with your use of our products and services (including but not limited to your logo or office locations). Alert Media also automatically receives and records information on our server logs from your browser, including your IP address, type of browser, cookie information and the page you request. You can choose not to provide us with certain information, but then you might not be able to take advantage of many of our features.

We only collect and use personally identifiable information regarding users of the Site or Services as described in this Policy. In addition, we do not process or use personally identifiable information that we collect or that is received from our customers or from other third parties in a way that is incompatible with the purposes for which it was collected or received or subsequently authorized by you. Except as noted in this Policy, personally identifiable information collected by Alert Media on the Site or through the Services is NOT shared with third parties without your consent.

Alert Media may keep a cached copy of the content you provide or disclose to us as a part of your use of the service for an indeterminate or indefinite period of time, including media files. To assist in development, we may keep copies of HTTP requests and responses in your notification log. If your web server does not specify that we can cache your content, we will not keep a cached copy of any text or audio data transmitted through our service during calls, but we may still maintain copies in your notification log. We may also keep call log, notification log, billing/ payment, and other log data as we determine is appropriate.

How Is Such Information Used?
Alert Media uses the personally identifiable and other collected information to provide the Services and to allow you to access and use the Site, all in a manner that is consistent with this Policy. If you provide personally identifiable information for a certain reason, we may use the personally identifiable information in connection with the reason for which it was provided and for any other reason consistent with the terms of this Policy. For instance, if you contact us by e-mail, we will use the personally identifiable information you provide to answer your question or resolve your problem. Also, if you provide personally identifiable information in order to obtain access to the Alert Media Site or Services, we will use such information to provide you with access to such Services and to monitor your use of such Services. Your personally identifiable information may be used to provide you with product information and support services offered on the Site, to notify you of technical updates or changes in policy, to improve the content and functionality of the Alert Media Site and Services, to help us better understand our users, or to deliver or offer other Services.

The Information Shared or Disclosed with Third Parties
Alert Media is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your personally identifiable information with certain third parties without further notice to you, as set forth below:

• Third Party Applications and Services: If you elect to use one or more third party applications that interoperate with Alert Media’s service, those applications may be given access to data (which may include personally identifiable information) on Alert Media’s systems generated in connection with your use of our Services. Please remember that Alert Media is not responsible for the policies and practices of third party application providers, and Alert Media shall have no liability arising from any action of any such provider as it concerns your data or information or otherwise. In connection with your use of any such third party applications, please review carefully the applicable privacy policies each such third party application provider to become familiar with their policies and practices as it concerns your data and information.
• Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personally identifiable information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of Alert Media may continue to use your information as set forth in this Policy.
• Agents, Consultants and Related Third Parties: Alert Media, like many businesses, sometimes uses other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, developing new services, enhancing current services, and processing payments. When we employ another company or individual to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
• Legal Requirements and Other Circumstances: Alert Media may disclose your personally identifiable information if required to do so by law, subpoena, court order or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Alert Media, (iii) act in urgent circumstances to protect the personal safety of users of the Alert Media Site or Services or the public, or (iv) protect against legal liability.

The Security of Information
We will take reasonable precautions to protect personally identifiable information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

EU-U.S. Privacy Shield
Alert Media complies with the EU-U.S. Privacy Shield Framework, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Alert Media has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit As required under the principles, when Alert Media receives information under the Privacy Shield and then transfers it to a third-party service provider acting as an agent on Alert Media’s behalf, Alert Media has certain liability under the Privacy Shield if both (i) the agent processes the information in a manner inconsistent with the Privacy Shield and (ii) Alert Media is responsible for the event giving rise to the damage.

Alert Media does not disclose your personal information to third parties. Alert Media will never use your personal information for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized. In compliance with Privacy Shield principles, Alert Media offers individuals the opportunity to choose (opt out) whether their personal information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individuals. To submit this opt out request, simply contact Alert Media at

In compliance with the Privacy Shield Principles, Alert Media commits to resolve complaints about our collection or use of your personal information. European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Alert Media by email at, or by mail to the following address:

Alert Media, Inc.
901 S MoPac Expy
Building 3, Suite 400
Austin, Texas 78746

Alert Media has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS for more information or to file a complaint here: The services of JAMS are provided at no cost to you.

Residents of the European Union may elect to arbitrate unresolved complaints but prior to initiating such arbitration, you must: (1) contact Alert Media and afford us the opportunity to resolve the issue; (2) seek assistance from Alert Media’s designated independent recourse mechanism above; and (3) contact the U.S. Department of Commerce (either directly or through a European Data Protection Authority) and afford the Department of Commerce time to attempt to resolve the issue. Each party shall be responsible for its own attorney’s fees. Please be advised that, pursuant to the Privacy Shield, the arbitrator(s) may only impose individual-specific, non-monetary, equitable relief necessary to remedy any violation of the Privacy Shield Principles with respect to the individual. Alert Media is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

In addition to the rights granted to Alert Media users to access, modify, and delete data we have collected from those users, some international users (including those whose information we collect under the Privacy Shield) have certain legal rights to access certain information we hold about them and to obtain its deletion. To exercise those rights, these users may contact us at with their request.

Alert Media is not intended for or directed to persons under the age of 18. Any person who provides their information to Alert Media represents to us that they are 18 years of age or older.

Cookies and Web Beacons
We use a variety of technologies on our Site. Among these are cookies: a text-only string of information that a website transfers to the cookie file of the browser on your computer so that the website can remember your browser in the future. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a unique number. When you visit our Site, open our email, encounter our services online (including on one of our customer’s websites), or click on one of our banner ads or videos, we or an authorized third party may send you a cookie.

Cookies may be used by us in many ways: they allow us to verify the login status of customers using products or services linked directly with our Site, track point of entry to point of registration for those users participating in our affiliate signup programs, track and measure the success of a particular marketing campaign, provide you with improved customer service and provide you with more relevant content. Cookies also allow us to track overall site usage and determine areas users prefer, as well as enable us to make your visit to our Site easier by recognizing you when you return and help to provide you with a customized experience.

Information gathered through usage of a cookie is not linked to any personal identifying information, unless you become a trial or paying customer. Once you submit personally identifiable information on our Site (for example, by signing up to be a trial or paying customer or by signing up for a seminar or white paper), we may link such information with cookies or other identifiers that are associated with your visit(s) to our Site. You have the ability to accept or decline cookies by modifying the settings in your browser. If you choose to disable cookies, you may still use our Site; however, you may have limited access to some areas within our Site or a different experience. For more information on how to manage cookies in your web browser, see

Some of our web pages, emails, and other online content may contain electronic images provided by us or authorized third parties known as web beacons, also known as single-pixel GIFs, which are invisible graphical images. These web beacons allow us to count users who have visited our Site, seen our ads, or opened our email, and to track whether messages are shared using our social share features and, once shared, whether these messages are opened by the recipient. In addition, when you click on a link in an email, we record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides. Web beacons cannot be declined when delivered using a regular web page, but they can be refused when delivered by email. If you do not wish to receive web beacons by email, you will need to disable HTML images or refuse HTML (select text only) emails via your email software. We may share non-personally identifying information with third parties, such as the media, industry observers or potential customers or partners.

Links to Other Sites
This Site may contain links to other sites that are not owned or controlled by us. Please be aware that Alert Media is not responsible for the privacy policies of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every website that collects personally identifiable information. This Policy applies only to information collected by this Site.

Consent to this Privacy Policy
By using Alert Media, you agree to this Policy. This is our entire and exclusive Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Policy provision and apply to the maximum extent permitted by law with respect to our liability (if any) for a breach of this Policy. We may change this Policy by posting a new version of this Policy on this Site which it is your responsibility to review. We encourage you to periodically review this Policy to stay informed about how we are protecting the personally identifiable information we collect. Your continued use of this Site or Alert Media’s Services constitutes your agreement to this Policy and any updates.

Notifications of Changes
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we decide to change this privacy policy in any material way, we will notify you here, by means of a notice on so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. In all cases, your continued use of any Site or our products and services or constitutes consideration and your binding acceptance to any such changes.

Contacting Alert Media
All inquiries concerning this Policy and the Site or Services, please contact us.

Last updated: November 1, 2018