Zoom Strengthens Security by Leading With Empathy
Zoom describes its workplace culture in two words: Delivering Happiness.
Burke Brownfeld, Manager of Physical Security, Operations Awareness, and Partnerships at Zoom, discovered a simple and effective method of delivering happiness—apply empathy in every business interaction.
In this episode, Burke shares how he strengthened his working relationships and the security function at Zoom by leading with empathy and why he believes it should be at the core of every security professional’s approach to leadership.
Listen to our conversation with Burke to hear about:
- Tips for being a more empathetic leader
- How to focus on the process, not the outcome, to create more positive workplace interactions
- Lessons learned on how to explain and implement procedural changes effectively
- Why corporate security should evolve beyond the traditional “guns, guards, and gates” approach
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by following The Employee Safety Podcast on Apple Podcasts, Spotify, or subscribing here.
More Episodes You May Be Interested In
-
Security Lessons From a Leading U.S. Blood CenterWhen David Fortino joined New York Blood Center Enterprises—one of the largest nonprofit blood collection and distribution organizations in the U.S.—as Head of Corporate Security, he was tasked with building the company’s first enterprise-wide security program. With 2,300 employees spread across more than 70 locations in 17 states, and a constantly moving fleet of mobile…
-
How to Contextualize Global Risks for Your Leadership TeamIn today’s complex global risk landscape, enterprise leadership teams must have a complete understanding of their risk profiles to make informed decisions on how to protect their people and assets. Daniel Devery, Director of Enterprise Crisis Management at Assurant, shares how his team turns geopolitical risks into early warnings by contextualizing their potential business impacts….
-
Turner Construction’s Blueprint for Ensuring Jobsite SafetyConstruction sites are unpredictable by nature, with changing crews, high-risk hazards, and exposure to the elements. Eddie Barry, Director of Risk and Threat Intelligence at Turner Construction, shares how the international construction services company builds safety into every project from the ground up. Eddie also discusses how Turner’s culture of care extends beyond its employees…
