
How the Vegas Golden Knights Manage Security On & Off the Ice
Managing safety and security for the Vegas Golden Knights is a huge job. It involves safeguarding their NHL and AHL arenas, as well as the restaurants, coffee shops, and retail stores contained therein.
Joanna Packard, the Golden Knights’ Director of Safety and Security, joins the show to explain what it’s like to secure these facilities and protect thousands of fans, guests, and employees during hockey season and year-round.
We discuss:
- The unique safety and security challenges in arena facilities
- The nuances of managing events of varying sizes and audience demographics
- Policies and procedures that help employees identify and respond to crises
- The benefits of learning from emergencies at other organizations
Email Joanna at joannapackard@vegasgoldenknights.com.
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.

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