Communication Strategies to Effectively Navigate a Crisis
Many companies struggle with crisis communication because they don’t have tools in place to manage it.
Communication expert Jeff Hahn recognized this barrier to entry and set out to demystify the field of crisis communications with his book, Breaking Bad News: 12 Essential Crisis Communication Tools.
In this episode, Jeff shares a framework that can help companies successfully navigate a crisis event.
We discuss:
- The most common roadblocks many organizations experience
- Helpful steps for successfully navigating a crisis
- Tips for effective internal and external communication
- Why options are better than answers in crisis management
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.

More Episodes You May Be Interested In
-
Rethinking Workplace Violence Prevention in HealthcareHealthcare consistently ranks among the highest-risk industries for workplace violence, raising the stakes for how organizations protect caregivers and patients. Eric Sean Clay, Vice President and Chief Security Officer at FMOL Health, is helping one of Louisiana and Mississippi’s largest health systems meet that challenge. Eric shares how FMOL Health is investing in prevention and…
-
2026 U.S. Midterm Elections: Key Risks for OrganizationsThe 2026 U.S. midterm elections are approaching, and with them come a multitude of potential threats that could impact organizations throughout the election cycle. Sara Pratley, SVP of Global Intelligence at AlertMedia, breaks down the election-related risks her team of analysts are tracking, and shares practical steps leaders can take to protect their people and…
-
How to Build Your Security Team’s Internal BrandRobby Dunn-Bernstein, Head of Global Safety, Security, and Intelligence at a major technology company, believes a strong internal brand can help security teams earn greater influence and become more valuable partners to the business. Robby shares how his team built that brand around being innovative, trusted, and reliable. To strengthen security’s brand across the business,…




