Communication Strategies to Effectively Navigate a Crisis
Many companies struggle with crisis communication because they don’t have tools in place to manage it.
Communication expert Jeff Hahn recognized this barrier to entry and set out to demystify the field of crisis communications with his book, Breaking Bad News: 12 Essential Crisis Communication Tools.
In this episode, Jeff shares a framework that can help companies successfully navigate a crisis event.
We discuss:
- The most common roadblocks many organizations experience
- Helpful steps for successfully navigating a crisis
- Tips for effective internal and external communication
- Why options are better than answers in crisis management
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.
More Episodes You May Be Interested In
-
Introducing a New Era of Risk IntelligenceMany corporate security teams struggle to keep pace with today’s rapidly evolving risk landscape. Most rely on a patchwork of disconnected tools for intelligence, response, and communication, which leads to duplicative work, slower detection, and inefficient threat resolution. To directly address these challenges, AlertMedia recently released a major upgrade to its Risk Intelligence suite, delivering…
-
Amtrak’s Rail Safety Month InitiativesSeptember is National Preparedness Month and Rail Safety Month, two annual efforts spotlighting emergency readiness and rail-related hazards. With trains running through communities nationwide, we turn to Amtrak, the National Railroad Passenger Corporation, to see how these initiatives come to life. Amtrak’s Vice President of Operational Safety, Justin Meko, outlines how the nation’s leading passenger…
-
20 Years Since Hurricane Katrina: Lessons in Emergency ResponseThis month marks the 20th anniversary of Hurricane Katrina—one of the most devastating natural disasters in U.S. history. When the storm struck the Gulf Coast in August 2005, Bonnie Canal was among the many New Orleanians forced to make an impossible decision: stay or evacuate. In this deeply personal episode, Bonnie reflects on the chaos…
