Mass Notification : Overview

Mass Notification System

Keep your people safe, informed, and connected during any situation.

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Trusted by Thousands of Organizations Worldwide

Communicate Instantly and Effectively During Emergencies

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Identify the
Correct Audience
Visualize people and assets, geofence affected areas, and send targeted communications using data from your existing people systems.
On average, customers send notifications 23 minutes faster with AlertMedia.
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Create Actionable Notifications
Use pre-approved templates and AI-guided suggestions to send clear, tailored messages in seconds.
70% of customers report a 10+ minute improvement in response time.
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Facilitate Two-Way Communication
Keep lines open across multiple channels—including SMS, email, Teams, voice, and more—for real-time updates and safety confirmations.
81% of customers saw higher response rates with AlertMedia.
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Confirm Delivery With Real-Time Insights
Track who received, opened, or responded to your message—so you can close gaps fast and escalate as needed.
64% of customers gained greater trust in their platform’s reliability and support.

Emergencies Are Complicated. Your Notification Platform Shouldn’t Be.

Designed for speed, scale, and simplicity so you can act quickly and communicate clearly from anywhere, anytime.

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Simple 5-Step Notification Creation
Hit “send” faster with an intuitive notification workflow and an AI Assistant for crafting notifications.
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Multilingual, Multichannel Delivery
Automatically translate messages and send across email, SMS, voice, desktop, AlertMedia mobile app, Teams, and Slack.
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Automated Contact Data Sync and Dynamic Groups
Integrate with your people data systems to maintain accurate contact information and target messages based on role, location, or custom data.
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Global Scalability & Proven Reliability
Reach your employees anywhere in the world—whether you're communicating with 5 people or 500,000.

Full Features And Capabilities

Mass Notification Features:
  • Notification Templates and Permissions  Tooltip Icon
    Notification Templates and Permissions
    Launch pre-approved, customizable templates with controlled access to ensure accuracy and consistency.
  • AI Assistant  Tooltip Icon
    AI Assistant
    Use built-in generative AI to create and translate clear, tailored alerts faster.
  • Mobile Notification Creation  Tooltip Icon
    Mobile Notification Creation
    Create and send emergency alerts from your smartphone or tablet with full access to templates and channels.
  • Automatic Translation  Tooltip Icon
    Automatic Translation
    Instantly translate emergency messages into multiple languages for a global workforce.
  • Multichannel Notifications (email, text, voice, desktop, mobile app, Slack, Teams)  Tooltip Icon
    Multichannel Notifications (email, text, voice, desktop, mobile app, Slack, Teams)
    Deliver alerts across every major communication channel to maximize reach and reliability.
  • Two-Way Communication  Tooltip Icon
    Two-Way Communication
    Empower recipients to confirm safety, reply with status updates, or ask for help—directly from any device.
  • One-Touch Conference Calls  Tooltip Icon
    One-Touch Conference Calls
    Start live conference calls with key stakeholders instantly during critical events.
  • Delivery Insights and Reporting  Tooltip Icon
    Delivery Insights and Reporting
    Track message delivery, confirmations, and engagement with real-time notification analytics.
  • Integrated Threat Intelligence  Tooltip Icon
    Integrated Threat Intelligence
    Pair alerts with expert-vetted threat data to provide context and improve response time.
  • Dynamic User Groups  Tooltip Icon
    Dynamic User Groups
    Automatically segment recipients by role, location, or business unit using real-time data.
  • Event Pages for Resource Sharing  Tooltip Icon
    Event Pages for Resource Sharing
    Centralize key updates, documents, and action items in a live event hub for ongoing communication.
Platform-wide capabilities
  • Visual Intelligence Tooltip Icon
    Visual Intelligence
    A high-performance map with flexible geofencing, custom views, pre-loaded data layers, import third-party or custom-built data layers.
  • API access for customization Tooltip Icon
  • Platform integrations Tooltip Icon
    Platform integrations
    Integrate with other systems like security, BCP, TMS.
  • Full-featured mobile app Tooltip Icon
    Full-featured mobile app
    Mobile for admins and employees (iOS and Android apps).
  • Customizable admin roles and access settings Tooltip Icon
  • Simplified data syncing with HRIS Tooltip Icon
    Simplified data syncing with HRIS
    Automatically sync your people data via Active Directory, CSV files, or SFT.
  • Dynamic groups Tooltip Icon
    Dynamic groups
    Automate user group creation and updates to ensure data integrity.
  • Single Sign-On with Automated User Provisioning Tooltip Icon
    Single Sign-On with Automated User Provisioning
    Leverage your existing user authentication process and manage your users through Azure AD or Okta.
  • In-platform data masking Tooltip Icon
    In-platform data masking
    Mask sensitive personal data within the platform for specific admin levels.
  • GDPR, CCPA, SOC2 Type 2, ISO 27001 compliance Tooltip Icon
  • Enterprise-level data encryption Tooltip Icon
    Enterprise-level data encryption
    24/7 live, world-class support Get answers fast with an average response time under 10 minutes.
  • Dedicated success team Tooltip Icon
  • Ongoing enablement and insights Tooltip Icon
    Ongoing enablement and insights
    Access to training resources, best practices, AlertMedia Academy courses, and AlertMedia Exchange customer forum.
Quote Mark
“When you’re separated geographically and there’s so much communication that needs to occur, a tool like AlertMedia helps organizations communicate faster, better, and more clearly.”
Customer-Gianetta-Jones-CocaCola
Gianetta Jones,
Vice President and Chief People Officer at Coca-Cola UNITED

AlertMedia Works Seamlessly With Your Systems

Easily connect with your existing systems and solutions for a fast, reliable response.

Fusion
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.
Rockdove
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.
Ontic
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.
SAP Concur
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Navan
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Oracle PeopleSoft
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Egencia
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
AMEX GPT
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Fox World Travel
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
International SOS
Pair with AlertMedia to enhance your travel risk program with global medical and security support services.
BCD
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Traxo
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
LenelS2
Connect access control systems to automate alerts based on badge activity and gain greater context during physical security events.
Genetec
Connect access control systems to automate alerts based on badge activity and gain greater context during physical security events.
Workday
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Azure
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
ADP
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Okta
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Ceridian
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Avigilon
Connect access control systems to automate alerts based on badge activity and gain greater context during physical security events.
Riskonnect
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.

What Customers Are Saying

  • The Minnesota Twins Hit a Home Run in Safety With AlertMedia

    “The more we dug into AlertMedia, the more value we uncovered.”

    Jeff Beahen
    Senior Director of Security

    Twins Logo
  • Thumbnail Ingredion Reimagines Emergency Communication With AlertMedia

    Ingredion Reimagines Emergency Communication With AlertMedia

    “AlertMedia’s desktop alerts are invaluable when it comes to ensuring everybody in our facility receives critical, time-sensitive information.”

    John Hoekstra
    Senior Manager for Global Health, Safety & Security

  • JetBlue Brings AlertMedia on Board to Take Its Safety Culture to New Heights

    “AlertMedia helps JetBlue grow stronger and makes it easier for us to support our crewmembers during critical events.”

    Penny Neferis
    Director of Business Continuity and Emergency Response

    JetBlue Logo

Manage Risk & Your Response From a Single Platform

Trade complexity for clarity with an integrated platform built for end-to-end preparedness.

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Incident Response
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Incident Response
Keep teams aligned and moving through any disruption.
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Travel Risk
Management
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Travel Risk
Management
Keep your on-the-go employees safe and informed.
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Threat
Intelligence
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Threat
Intelligence
Stay ahead of risks with real-time, expert-vetted alerts.
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Employee Safety
Monitoring
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Employee Safety
Monitoring
Transform any cell phone into a lone worker safety device.
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AM Award03 GetApp BestFunctional
Best Functionality
Incident Management
AM Award01 G2 BestResultsENT2025
Best Enterprise Results
AM Award02 Capterra BestEaseOfUse
Best Ease
of Use
AM Award04 SoftwareAdvice BestCustSupport
Best Customer Support
Quote Mark
“AlertMedia exceeded all expectations and truly partners with clients to achieve their goals.”
Customer-John-Robert-Dow
John Robert,
Director, Global Intelligence and Protection Center

Adaptable to Any Incident. Essential to Every Response.

Keep your people safe and operations up and running—no matter what.

Frequently Asked Questions

  • What communication systems and emergency alert channels does AlertMedia support?
    AlertMedia’s mass notification system supports a wide range of employee communication channels to ensure reliable delivery during emergencies. Admins can send text messages, voice calls, emails, mobile push notifications, Desktop alerts, digital signage messages, and even notifications via WhatsApp, Slack, and Microsoft Teams. This multichannel approach helps ensure your message gets through—no matter where your people are or how they work.
  • Which system integrations does AlertMedia support?
    AlertMedia’s emergency alert software integrates seamlessly with leading HR and communication platforms to create a fully connected employee notification system. Supported systems include Azure Active Directory, Okta, Workday, ADP, Oracle PeopleSoft, Ceridian, SAP Concur, Navan, Egencia, and Traxo. These integrations make it easy to maintain accurate contact data and automate mass communication across your organization.
  • In what types of emergencies can AlertMedia’s emergency notification system be used?
    AlertMedia’s emergency mass notification system helps organizations respond to a wide range of incidents, including severe weather events, active shooter situations, IT outages, natural disasters, facility closures, and health emergencies. With real-time alerts and multichannel delivery, our mass notification solution ensures everyone stays informed and safe—before, during, and after any critical event.
  • Can AlertMedia’s emergency mass notification system be used for non-emergency scenarios?
    Absolutely. In addition to emergency situations, AlertMedia’s mass notification software supports a variety of alternative use cases. Organizations use the system for event coordination, shift updates, audit readiness, staffing changes, and general corporate communication. Its flexibility makes it more than just an emergency alert system—it’s a powerful, everyday employee communication tool.
  • How much does AlertMedia’s mass notification system cost?
    AlertMedia offers customized pricing based on your organization’s needs, audience size, and locations. There are no setup fees, and your subscription includes full access to our emergency notification system, 24/7 live support, onboarding, training, and a dedicated customer success team. Reach out for a tailored quote and to learn more about how our communication solution can fit your budget.
Discover Everything You Can Accomplish With AlertMedia
See exactly how AlertMedia is built to prepare your organization for the risks of tomorrow, today.

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