
How the Vegas Golden Knights Manage Security On & Off the Ice
Managing safety and security for the Vegas Golden Knights is a huge job. It involves safeguarding their NHL and AHL arenas, as well as the restaurants, coffee shops, and retail stores contained therein.
Joanna Packard, the Golden Knights’ Director of Safety and Security, joins the show to explain what it’s like to secure these facilities and protect thousands of fans, guests, and employees during hockey season and year-round.
We discuss:
- The unique safety and security challenges in arena facilities
- The nuances of managing events of varying sizes and audience demographics
- Policies and procedures that help employees identify and respond to crises
- The benefits of learning from emergencies at other organizations
Email Joanna at joannapackard@vegasgoldenknights.com.
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.

More Episodes You May Be Interested In
- How BeforeDuringAfter Is Boosting Business Resiliency in Texas and Beyond
Business resilience means effectively navigating organizational disruptions from preparedness through recovery, and it can be difficult for any business to achieve. Emergency preparedness and business continuity expert, Justen Noakes, joins the show to discuss how his latest venture, BeforeDuringAfter, a free online resource providing crisis management tools and best practices, is helping to build a…
- “15 ‘til 50”: A Breakthrough in Mass Casualty Response
When a mass casualty incident occurs, every second counts. Chris Riccardi, Emergency Management and Business Continuity Manager at Rady Children’s Health, developed a transformative response program that enables hospitals and other facilities to triage and treat 50 victims in under 15 minutes. In this episode, Chris breaks down how the “15 ‘til 50” protocol was…
- Mastercard’s Proactive Approach to Climate Risk and Resiliency
As climate risks intensify globally, Mastercard is committed to ensuring the safety of its people, facilities, and communities, in part by mitigating risk from extreme weather. Montana Eck, Ph.D., Director of Physical Climate Risk and Resiliency at Mastercard, shares how his team assesses and prioritizes climate risks across the company’s global operations. With a background…