The Power of Near-Miss Reporting in Healthcare Safety
The healthcare industry is currently grappling with a significant staffing shortage, which directly impacts employee safety. For hospitals and care providers overwhelmed by burnout, workplace violence, and other systemic issues, the key to improving their safety culture is near-miss reporting.
Heidi Raines is Founder and CEO of Performance Health Partners and author of Shared Voices: A Framework for Patient and Employee Safety in Healthcare.
In this episode, Heidi breaks down how to:
- Embrace employee feedback to improve safety outcomes
- Harness data to empower informed leadership decisions
- Foster psychological safety that increases patient and employee well-being
- Shift from a culture of blame to a focus on reporting and learning
This episode features data-backed insights on healthcare safety that apply to any industry.
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