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No organization wants to be unprepared for a crisis, but many internal and external obstacles can hinder its ability to manage and respond effectively. If these challenges are not identified and addressed in advance, companies risk damaging their brand and unintentionally conveying the wrong message in an emergency scenario.

In today’s episode, we’re joined by Melissa Agnes, Founder and CEO of Crisis Ready Institute, an organization dedicated to enhancing crisis resilience through training and industry standards. Melissa shares “The Five Crisis Ready Hindrances” and explains why you can’t beat emotion with logic in a crisis.

Listen in to learn:

  • How to get your organization “Crisis Ready”
  • How to lean into vulnerability in crisis communications
  • How to lead with empathy and emotional intelligence during a crisis

The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.

You can find this interview and many more by following The Employee Safety Podcast on Spotify or Apple Podcasts.

Melissa Agnes, Crisis Ready Institute
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