AlertMedia, an emergency communication software provider, today announced it has raised $15 million in Series C funding. The round was led by existing investors including JMI Equity, Next Coast Ventures, and Silverton Partners.
AlertMedia has quickly emerged as the leading provider of emergency communications technology. As a result of the product’s ease of use, reliability, and mobility, the company has doubled its business five years in a row while maintaining an extraordinary +84 NPS score. AlertMedia now supports more than 2,000 enterprise customers including Walmart, DHL, Greyhound, as well as prominent organizations in all industries across more than 100 countries.
AlertMedia continues to grow in response to the market’s unwavering need: to help organizations easily and effectively communicate with their employees during critical events like severe weather, workplace violence, and the current COVID-19 pandemic. The company recently added nearly 250 enterprise customers during the month of March alone.
“Our products are made to help organizations navigate critical events–from approaching hurricanes to pandemics to disruptions in supply chain and operations. Our mission is to save lives and minimize loss by facilitating timely communications when an emergency threatens personal safety,” said AlertMedia CEO Brian Cruver. “Right now, the AlertMedia team is working harder than ever to support companies around the world dealing with the COVID-19 pandemic. We are extremely grateful that our software can help organizations and their people during this pandemic.”
In response to the COVID-19 pandemic, AlertMedia customers are using the platform to send and receive two-way messages, manage operational changes, perform wellness-checks, and dispatch critical communications to their employees–keeping them safe, informed, and connected.
As a customer-first organization, AlertMedia plans to use this new round of funding to accelerate product innovation, continue to support existing customers, and help meet growing market demand by expanding its team.
“It’s refreshing to see a company like AlertMedia thrive financially while also helping millions of people every day,” said Bob Nye, General Partner at JMI Equity. “From an investment standpoint, that’s exactly what we want to accomplish–to support an organization that not only has huge potential for growth and a product that is in high demand, but also one that makes it their every day mission to keep people safe and informed and to save lives.“
AlertMedia is the world’s leading emergency communication provider. Founded in 2013, the company helps global organizations securely and effectively monitor threats, streamline communications, and improve employee safety. AlertMedia ranked No. 285 (#3 software company in Texas) on the 2019 Inc. 5000 list, which recognizes the fastest-growing private companies in the country, and has been recognized as one of the Best Places to Work in Austin by the Austin Business Journal for three consecutive years. AlertMedia received the Gold ASTORS Award in the “Best Mass Notification System” category for two years in a row. After introducing innovative threat monitoring capabilities, AlertMedia was recognized by the National Weather Service as a 2019 Weather Ready Nation Ambassador of Excellence, an award given to organizations for serving as leaders and helping their communities to be prepared, responsive, and resilient.