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AlertMedia Named Customers’ Choice in 2024 Gartner Peer Insights™ Voice of the Customer for Emergency/Mass Notification Services Solutions Report

AlertMedia recognized based on verified feedback and ratings from customers
Feb 27, 2024

AlertMedia, the world’s leading provider of threat intelligence, emergency communication, and travel risk management solutions, today announced it is the only vendor recognized as a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer for Emergency/Mass Notification Services Solutions report.¹

“Selecting a technology partner to support business-critical capabilities such as emergency communication is an important decision for any organization,” said Christopher Kenessey, CEO of AlertMedia. “We are grateful to our customers for consistently providing feedback, which has allowed us to build products that are both easy to use and enable organizations to communicate faster and with confidence during critical events.”

The Gartner Peer Insights’ Voice of the Customer report synthesizes verified end-user reviews into insights for IT decision-makers and categorizes vendors into quadrants based on User Interest and Adoption and Overall Experience. Per Gartner Peer Insights, vendors recognized as a Customers’ Choice received strong ratings for overall experience, product capabilities, and service and support relative to the market, which is “a good indicator for satisfaction with the vendor’s products.”

As of 12 February 2024, AlertMedia has an aggregate rating of 4.6 out of 5 in the Emergency/Mass Notification System Solutions market, based on 123 reviews on Gartner Peer Insights™. Reviews from AlertMedia customers have noted the platform’s ease of use, the rapid speed of implementation, and exceptional customer service. Examples include:

To learn more about AlertMedia and to access a complete list of customer reviews, visit: Gartner Peer Insights: Emergency/Mass Notification Services Solutions Reviews and Ratings.

¹Gartner, Voice of the Customer for Emergency/Mass Notification Services Solutions, Peer Contributors, 31 January 2024

Gartner is a registered trademark and service mark and Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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