Lone Worker Safety Monitoring
Empower your people with a reliable way to signal for help and get real-time support from trained professionals.
Trusted by Thousands of World-Class Organizations
Transform Any Smartphone Into a Lone Worker
Safety Device
Protect Lone Workers
in the Field
in the Field
Keep employees safe during high-risk tasks, at remote locations, or after hours with instant access to help.
Boost Employee Confidence
on the Job
on the Job
Empower your people with discreet safety tools they can rely on, improving peace of mind, job satisfaction, and retention.
Ensure Emergency
Response 24/7
Response 24/7
Enable immediate, location-aware support from trained monitoring professionals and emergency services.
Reduce Risk and Strengthen Duty of Care
Demonstrate your commitment to employee safety while minimizing organizational liability through proactive protection measures.
Protection That’s Always Within Reach
From discreet distress signals to live monitoring and tailored response plans, every feature is designed to keep lone workers safe and connected.
One-Touch Distress Signal
Signal for help from a locked mobile device with a discreet panic button or tether pull, automatically sharing your GPS location.
Timed Monitoring Sessions
Trigger alerts and notify responders if an employee doesn’t check in before their session expires.
24/7/365 Experienced
Monitoring Team
Monitoring Team
Provide employees with around-the-clock support from former 911 dispatch leaders and experienced crisis response experts.
Customized Action Plans
Establish clear, scenario-specific workflows so the right people are notified and incidents are handled consistently.
Full Features and Capabilities
Lone Worker Safety
Monitoring Features
Monitoring Features
- One-touch panic button
One-touch panic buttonDiscreetly signal for help from a locked phone. - Zero-button tether pull Zero-button tether pullSignal by pulling anything that plugs into the phone.
- Timed monitoring sessions Timed monitoring sessionsSet a countdown that triggers panic button if employees miss check-ins.
- Offline session coverage Offline session coverageTimed session countdown continues without cell signal.
- Discreet or audible alarms Discreet or audible alarmsChoose silent SOS activation or a loud deterrent alarm.
- GPS location tracking GPS location trackingShare real-time GPS location data every 20 seconds.
- Session notes for responders Session notes for respondersAdd helpful details like floor, clothing, or door codes.
- 24/7 monitoring center 24/7 monitoring centerHighly trained professionals dispatch help and notify your team.
- Custom escalation workflows Custom escalation workflowsDefine workflows to notify safety leaders, responders, or police.
- Hardware-free design Hardware-free designTurn any iPhone or Android into a discreet safety device.
- Incident reporting Incident reportingExport reports with time-stamped incident details.
- Integrated threat intelligence Integrated threat intelligenceMonitor nearby risk or send location-based alerts to employees.
- Integrated emergency
communicationIntegrated emergency communicationEnable multichannel, two-way communication with employees.
Platform-wide capabilities
- Visual Intelligence Visual IntelligenceA high-performance map with flexible geofencing, custom views, pre-loaded data layers, import third-party or custom-built data layers
- API access for customization
- Platform integrations Platform integrationsIntegrate with other systems like security, BCP, TMS
- Full-featured app for all mobile devices Full-featured app for all mobile devicesMobile app for admins and employees (iOS and Android apps)
- Customizable admin roles and access settings
- Simplified data syncing with HRIS Simplified data syncing with HRISAutomatically sync your people data via Active Directory, CSV files, or SFT
- Dynamic groups Dynamic groupsAutomate user group creation and updates to ensure data integrity
- Single Sign-On with Automated
User ProvisioningSingle Sign-On with Automated User ProvisioningLeverage your existing user authentication process and manage your users through Azure AD or Okta - In-platform data masking In-platform data maskingMask sensitive personal data within the platform for specific admin levels
- GDPR, CCPA, SOC2 Type 2, ISO 27001 compliance
- Enterprise-level data encryption
- 24/7 live, world-class support 24/7 live, world-class supportGet answers fast with an average response time under 10 minutes
- Dedicated success team
- Ongoing enablement and insights Ongoing enablement and insightsAccess to training resources, best practices, AlertMedia Academy courses, Exchange customer forum
“With AlertMedia, authorities can arrive at the scene with all the critical details they need, saving valuable time in emergency situations.”
Kristen Husen,
Home Care & Hospice Director at CentraCare
AlertMedia Works Seamlessly With Your Systems
Easily connect with your existing systems and solutions for a fast, reliable response.
Fusion
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.
Rockdove
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.
Ontic
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.
SAP Concur
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Navan
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Oracle PeopleSoft
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Egencia
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
AMEX GBT
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Fox World Travel
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
International SOS
Pair with AlertMedia to enhance your travel risk program with global medical and security support services.
BCD
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
Traxo
Ingest travel itineraries and real-time location data from booking tools to monitor and support employees on the move.
LenelS2
Connect access control systems to automate alerts based on badge activity and gain greater context during physical security events.
Genetec
Connect access control systems to automate alerts based on badge activity and gain greater context during physical security events.
Workday
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Azure
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
ADP
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Okta
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Ceridian
Sync employee contact data from HRIS and identity tools to ensure accurate, real-time targeting and delivery of critical communications.
Avigilon
Connect access control systems to automate alerts based on badge activity and gain greater context during physical security events.
Riskonnect
Integrate with risk platforms to centralize threat insights, streamline response workflows, and improve organizational resilience.
What Customers Are Saying
Marquette Management Protects Leasing Consultants in the Field With AlertMedia
“Our employees feel very protected with the AlertMedia 24/7 monitoring team in their corner.”
Mindy Helms
Director of Human Resources
VNS Health Enhances Safety and Preparedness Across the Organization With AlertMedia
“AlertMedia has allowed us to respond to incidents affecting employee safety in a much more nimble, agile, and immediate way.”
Lauren Campbell
Director of Emergency Preparedness
CentraCare Uses AlertMedia to Keep Home Healthcare Workers Safe
“AlertMedia is incredibly intuitive and user-friendly. It’s simple to start and end a monitoring session. We have employees who are less technology savvy who have quickly mastered the app.”
Kristen Husen
Home Care & Hospice Director
Marquette Management Protects Leasing Consultants in the Field With AlertMedia
“Our employees feel very protected with the AlertMedia 24/7 monitoring team in their corner.”
VNS Health Enhances Safety and Preparedness Across the Organization With AlertMedia
“AlertMedia has allowed us to respond to incidents affecting employee safety in a much more nimble, agile, and immediate way.”
CentraCare Uses AlertMedia to Keep Home Healthcare Workers Safe
“AlertMedia is incredibly intuitive and user-friendly. It’s simple to start and end a monitoring session. We have employees who are less technology savvy who have quickly mastered the app.”
Manage Risk & Your Response From a Single Platform
Trade complexity for clarity with an integrated platform built for end-to-end preparedness.
Threat Intelligence
Learn More 
Threat Intelligence
Stay ahead of risks with real-time, expert-vetted alerts.
Learn More Social Media Intelligence
Learn More 
Social Media Intelligence
Spot critical threats and trends across digital forums and networks.
Learn More Travel Risk Management
Learn More 
Travel Risk Management
Keep your on-the-go employees safe and informed.
Learn More Mass Notification
Learn More 
Mass Notification
Get the right message to the right people, every time.
Learn More Incident Response
Learn More 
Incident Response
Keep teams aligned and moving through any disruption.
Learn More 
Best Functionality
Incident Management
Incident Management
Best Enterprise Results
Best Ease
of Use
of Use
Best Customer Support
“AlertMedia exceeded all expectations and truly partners with clients to achieve their goals.”
John Robert,
Director, Global Intelligence and Protection Center
The People Safety Solution for Every Situation
Frequently Asked Questions
- How does AlertMedia’s lone worker monitoring system work? The AlertMedia lone worker app turns any smartphone into a discreet personal alarm and GPS tracking device. Employees can:
- Activate a panic button or tether pull to instantly send an SOS alert.
- Start a timed monitoring session with automated check-ins.
- Share real-time location tracking with responders.
- Receive assistance from a 24-hour monitoring center staffed by trained professionals.
If a check-in is missed, responders follow a customized escalation procedure to dispatch help to a worker’s location fast. - What types of workers benefit from lone worker monitoring? This lone work app is ideal for anyone working without direct supervision or in high-risk environments, including:
- Field service technicians and delivery drivers
- Construction workers, utility crews, and oil and gas industry workers
- Healthcare providers, social workers, and home health aides
- Security personnel and transportation employees
These industries face unique on-site hazards and compliance requirements that make connected safety systems essential. - Can the system function without cell service or Wi-Fi? Yes. The offline session coverage feature ensures that active monitoring sessions, countdown timers, and missed check-ins continue even when connectivity is lost. Once service is restored, all data—including GPS breadcrumbs and audit trails—automatically syncs with the cloud monitoring and management system and the AlertMedia Monitoring Team will deploy assistance to the last known location of the employee.
- How are alerts handled when an incident occurs? When an SOS alert or timer expiration occurs, AlertMedia’s 24/7 monitoring center immediately initiates the configured escalation plan. Our trained monitoring professionals follow your customized action plan—contacting internal safety leaders, local emergency responders, or law enforcement as needed. Every step is documented for incident reporting and compliance tracking.
- What types of alerts and automations are supported? AlertMedia’s lone worker safety solutions supports a range of customizable alerts and automated safety features, including:
- SOS panic button activations
- Timed and automated check-ins
- Proximity-based warning notifications
These automation capabilities help organizations detect and respond to emergencies in real time. - What kind of training and support does AlertMedia provide? Every implementation includes a custom rollout plan, user manuals, and mobile-friendly training modules to onboard employees quickly. Organizations also gain access to ongoing customer support services, including live assistance, online training videos, and a searchable knowledge base with checklists and troubleshooting guides.
- How is employee data and location information protected? AlertMedia uses secure, cloud-based monitoring infrastructure with encryption and strict access controls. Only authorized responders and administrators can view GPS tracking or session data. All incident reports and audit trails are stored in compliance with global data privacy standards.
