From People to Pups: Safety Lessons From Austin Pets Alive!
Austin Pets Alive! is not your average animal rescue organization. It has multiple locations, hundreds of employees and volunteers, and has saved nearly 100,000 animals over the last decade.
But the organization has a number of safety and security challenges to overcome, like workplace hazards in an older building, dispersed workers and pets, severe weather, and location-based security concerns. Stephanie Bilbro, Director of Lifesaving Operations at Austin Pets Alive!, and her team have created unique solutions to these challenges that any organization can learn from and apply.
Stephanie describes many of these solutions in this episode, as well as:
- Why two-way communication is crucial in an emergency
- The importance of involving frontline employees in preparedness planning and after-action reports
- Creating adaptive protocols versus fixed protocols
- Working with partners and third-party organizations to conquer logistical challenges