For Rakuten Americas, acquisitions have been a near-constant part of the company’s growth. As a result, there was an organizational need for a cohesive facilities team and a new approach to facility safety.
That’s where Donna Kelly, Head of Facilities, stepped in. Her priority: creating a consistent safety program so that each site would have the same playbook when dealing with emergencies and other exceptional circumstances.
On this week’s episode, Donna and Peter discuss:
- Implementing consistent safety programs across all locations
- Elevating the visibility of the facilities team to enhance employee safety
- Personalizing safety communications to each site