Communication Strategies to Effectively Navigate a Crisis
Many companies struggle with crisis communication because they don’t have tools in place to manage it.
Communication expert Jeff Hahn recognized this barrier to entry and set out to demystify the field of crisis communications with his book, Breaking Bad News: 12 Essential Crisis Communication Tools.
In this episode, Jeff shares a framework that can help companies successfully navigate a crisis event.
We discuss:
- The most common roadblocks many organizations experience
- Helpful steps for successfully navigating a crisis
- Tips for effective internal and external communication
- Why options are better than answers in crisis management
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.
More Episodes You May Be Interested In
-
“15 ‘til 50”: A Breakthrough in Mass Casualty ResponseWhen a mass casualty incident occurs, every second counts. Chris Riccardi, Emergency Management and Business Continuity Manager at Rady Children’s Health, developed a transformative response program that enables hospitals and other facilities to triage and treat 50 victims in under 15 minutes. In this episode, Chris breaks down how the “15 ‘til 50” protocol was…
-
Mastercard’s Proactive Approach to Climate Risk and ResiliencyAs climate risks intensify globally, Mastercard is committed to ensuring the safety of its people, facilities, and communities, in part by mitigating risk from extreme weather. Montana Eck, Ph.D., Director of Physical Climate Risk and Resiliency at Mastercard, shares how his team assesses and prioritizes climate risks across the company’s global operations. With a background…
-
Advancing Executive Protection With Innovation and TechnologyExecutive Protection (EP) isn’t just about keeping leaders safe—it’s about empowering them to perform at their best. Whether supporting Fortune 500 CEOs or startup founders, modern EP programs must go beyond traditional security measures to drive real business value. Brian Jantzen, an executive protection expert with over 30 years of experience, shares how organizations can…
