Liberty Mutual’s Strategies for Building a Successful Resilience Program
To achieve business resilience, organizations must be prepared for any emergency that comes their way. For Liberty Mutual, that means building preparedness plans that include three primary components: Crisis management, emergency response, and business recovery.
Ashley Goosman, Risk Manager of Business Continuity & Crisis Management Specialist at Liberty Mutual, has helped managers and employees worldwide prepare for and respond to business interruptions for the past 10 years. She joins the show to share lessons learned that can help other organizations build strong resilience programs.
Ashley explains:
- How Liberty Mutual has streamlined its operational structure to improve crisis decision-making and business continuity
- When and why the company has pivoted or modified resilience strategies
- Guidance on how to measure the success of your resilience program
- Suggestions for building community engagement within the risk and resilience industry
The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia.
You can find this interview and many more by following The Employee Safety Podcast on Apple Podcasts, Spotify, or subscribing here.

More Episodes You May Be Interested In
-
2026 U.S. Midterm Elections: Key Risks for OrganizationsThe 2026 U.S. midterm elections are approaching, and with them come a multitude of potential threats that could impact organizations throughout the election cycle. Sara Pratley, SVP of Global Intelligence at AlertMedia, breaks down the election-related risks her team of analysts are tracking, and shares practical steps leaders can take to protect their people and…
-
How to Build Your Security Team’s Internal BrandRobby Dunn-Bernstein, Head of Global Safety, Security, and Intelligence at a major technology company, believes a strong internal brand can help security teams earn greater influence and become more valuable partners to the business. Robby shares how his team built that brand around being innovative, trusted, and reliable. To strengthen security’s brand across the business,…
-
Lessons From a 30-Year Career in Business ResilienceThink of business resilience like a rubber band. The goal is to build an organization that can stretch when disruption hits without breaking or losing its shape. After three decades working in emergency response and business resilience, Andy Lapierre knows what makes that flexibility possible. In this conversation, Andy explores what separates organizations that react…




