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AlertMedia’s Emergency Communication Solutions Deliver 329% ROI According to New Total Economic Impact™ Study by Independent Research Firm

Study conducted by Forrester Consulting finds that organizations leveraging AlertMedia’s emergency communication and threat intelligence solutions experience significant cost savings, improved employee safety, and heightened productivity
Apr 13, 2021

AlertMedia, the world’s leading emergency communication provider, today announced the release of a commissioned study conducted by Forrester Consulting, The Total Economic Impact™ Of AlertMedia’s Emergency Communication and Threat Intelligence Solutions. According to the study, enterprise organizations using AlertMedia experience benefits of $1.7 million over three years, on average, representing a return on investment of 329 percent over the same period.

“The world and workplace have changed dramatically over the past year, and employee safety has taken on even greater meaning and importance,” said Brian Cruver, CEO and founder, AlertMedia. “All organizations benefit from effective emergency communication, yet many businesses continue to rely on antiquated systems that are not sufficient for the threats their workforce is facing around the world. We believe this study further validates AlertMedia’s mission to help organizations provide relevant, precise, and up-to-date information to employees during any emergency.”

AlertMedia’s intuitive platform delivers a complete solution for employee safety combining industry-leading communication capabilities, global threat intelligence, and employee safety monitoring into one easy-to-use interface. Since 2013, AlertMedia has established itself as the de facto industry leader and fastest-growing emergency communication provider, now supporting critical communication for more than 2,500 organizations in 130 countries. With a modern user interface that enables fast, reliable communications and integrated threat intelligence for 24/7 situational awareness, AlertMedia’s comprehensive employee safety solutions allow organizations of all sizes to better protect their people, reduce risk, and accelerate response times during any critical event.

As part of the study, Forrester interviewed four organizations with first-hand experience using AlertMedia to better understand the benefits associated with investing in the solution, which included:

  • Faster emergency response management and coordination: On average, organizations using AlertMedia send emergency alerts 30-minutes faster than with legacy solutions.
  • Reduced downtime with streamlined business-critical communications: Common business interruptions and productivity pitfalls like fire alarms, system downtime, or tracking ongoing events are reduced by 25 percent by using AlertMedia’s emergency communication solution and easy-to-find event pages.
  • Efficiency gains for business continuity teams: AlertMedia’s intuitive UI, advanced reporting and data management, and top-notch customer support help reduce time spent on administrative tasks such as maintaining groups and performing system tests.
  • Avoided costs related to legacy solutions: Organizations that switched to AlertMedia from legacy solutions experienced cost savings from annual licensing costs, a reduction in time spent training, and reduced IT maintenance.

With regard to switching from a legacy solution, a business continuity professional at a multinational transportation and logistics company interviewed for the study said, “Since switching to AlertMedia, my stress level has gone down, even though we have sent more messages this year than we ever have before. I’m so thankful we switched to AlertMedia because, frankly, I don’t know how we ever would have done this with our legacy provider.”

For more information about the Total Economic Impact™ study and to download a complimentary copy, visit:

About AlertMedia

AlertMedia is the world’s leading emergency communication provider. Our award-winning, two-way multichannel messaging system, threat intelligence, and 24/7 employee safety solution help organizations protect their business and people through all phases of an emergency. AlertMedia supports critical communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, and Walmart—in more than 130 countries.

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