Emergency Notification App: Mass Communications To Keep Your People Safe and Informed
Emergencies aren’t confined to normal business hours. They don’t wait until employees are at their desk in front of a computer to occur. In this day and age when virtually everyone has a smartphone in their pocket, it’s imperative that emergency communication systems have a dedicated app that allows for on-the-go communication during a critical event.
This post answers a few basic questions about what an emergency notification app does, who uses it, and what the various features are that make AlertMedia one of the most comprehensive and feature-rich apps available.
What Is an Emergency Notification App?
At its most basic, an emergency notification app is a software application that allows administrators to send alerts and allows users to receive alerts using mobile devices such as smartphones and tablets. An emergency notification app is typically a component of a wider emergency notification system and presents another channel that organizations can use to communicate with their employees during a critical event.
Who Uses an Emergency Notification App?
Emergency notification apps are used by both administrators, those who are sending alerts to employees during a critical event, and users, the employees that are receiving those alerts. Modern emergency notification apps like AlertMedia’s allow for two-way communication between administrators and users while providing location-based data during an emerging threat.
Leveraging Smartphones to Improve Emergency Communications
AlertMedia’s emergency notification app delivers enterprise mass notification features and audience engagement tools right to your mobile phones. As an administrator, you can send notifications to thousands of people within seconds from your phone, keeping those people safe and informed during critical events. Using the emergency alert app allows your people to share their locations, initiate requests for help, and reply to your messages—improving your ability to monitor their well-being.
You need an emergency notification system that provides both web and mobile access. While web applications are convenient and easily accessed through a web browser, there will be times when you’re traveling, or when your computer systems go down, and you’ll require access to your emergency mass notification system right from your smartphone. The AlertMedia emergency notification app brings administrators incredible power in an easy-to-use mobile interface.
Use AlertMedia’s emergency notification app to reach any audience, anywhere in the world.
Send Emergency Notifications to 10 People or 10,000 People Right From Your Phone
Send a new notification right from your emergency notification app using the following configurations:
Read receipt – If you need your people to confirm they received the message, request a read receipt. This will prompt your recipient to confirm they received the notification by either responding to a text message alert or selecting the number “1” on their phone’s keypad. If the message recipient is using the emergency notification app to view the alert the app automatically records that the recipient viewed the message—no response required.
Survey response – Don’t just send a message from your emergency notification app, solicit feedback from your people by sending them a multiple-choice survey. AlertMedia allows you to send a survey right from your mobile app to gather user-specific feedback. Create up to nine survey responses to any question. Surveys also allow organizations to perform wellness checks on employees during critical events. Whether you need to verify the safety of a group of workers during a wildfire or you need to conduct a pre-work symptom screening on employees to reduce the risk of spreading a highly contagious virus, AlertMedia’s survey feature provides organizations with peace of mind knowing your people are safe and healthy at all times.
Conference bridge – In the face of a critical event, it can be important to get key stakeholders on the phone immediately. Turn your notification into a conference bridge and the recipients of the message will be invited to join a live phone bridge. In just a few seconds, you can send a voice notification to leadership or an emergency response team group to instantly join a call—no calendar invites, no meeting codes, no forgetting to add the right people. This offers a powerful, real-time way to collaborate when your team needs answers immediately.
Send Notifications Over Multiple Channels Simultaneously
Some messages are more important than just email. When you need to ensure people get your message, send that message over multiple channels at the same time using AlertMedia’s emergency notification app.
Text – Sending a text message alert is a sure way to deliver critical messages.
Voice – Send notifications in the form of a voice call, so your recipients will receive a call and hear your message.
Email – While email is overloaded and often overlooked, select email as a channel to ensure a comprehensive approach to your emergency notification process.
Mobile app – You can (and should) send messages from your emergency notification app directly to the mobile app. Your employees should also download the app so that they can receive those messages and respond when necessary.
Desktop – These notifications take over the user’s computer screen and require that user to acknowledge that they saw the alert before they can access anything else on their computer—increasing the visibility of your message.
Social media – If needed, you can easily send your notification to your social media accounts, updating those people who subscribe to and follow your feeds. This channel isn’t particularly strong for guaranteeing the delivery of a critical message to your people, but it certainly supports it.
Give Power to Your People – Keep Them Safe and Better Informed
Whether or not your organization has remote employees and multiple locations, you and your team can benefit from deploying the right emergency notification app. The AlertMedia mobile app helps you put the power of communication onto everyone’s phone, with functionality designed to keep everyone safe, informed, and connected.
Location services – Your employees don’t spend all of their time in the office. They travel from location to location, they commute to and from work, and they take lunches and breaks. You might not always know your employees’ whereabouts, but you can bet they have their smartphones within reach. If your employee chooses to, they can broadcast their location to you by electing to enable location services. The AlertMedia emergency notification app will display everyone’s location in real-time right on your dashboard map.
Threat monitoring – AlertMedia pulls threat data from trusted sources and analysts around the world and automatically notifies organizations when their people or assets are at risk. You can view all emerging and current threats on an interactive map—where organizations can also see their office locations, traveling employees, employee home addresses (which are especially important during remote work), and other business-critical assets. When a threat emerges that could impact their company, system admins are notified immediately. Companies can even opt to have their at-risk employees notified directly when a threat emerges so that not a second is lost.
Help now! – Your people can use the emergency notification app to send incoming requests for help. With the simple push of a button, your admins are notified of the request for help along with the location of the person at the time of sending. The help now feature allows for a customized message, thus empowering your people to be the eyes and ears on the frontline during an event.
Push notifications – The AlertMedia app provides another channel for incoming notifications, allowing your people to receive notifications in real-time, on their mobile device, over any connection. Using the mobile app as part of your notification strategy improves the likelihood of message receipt by offering another channel. App pushes are delivered very quickly, and their success doesn’t rely on additional telephone networks for delivery.