Take Control of High-Impact Events With a Modern Incident Response Solution
See how you can use AlertMedia to:
- Launch response plans instantly and assign tasks in seconds
- Coordinate cross-functional teams in real time
- Track progress and drive accountability
- Visualize affected areas and notify impacted personnel
- Improve with built-in after-action reporting
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Trusted by Thousands of World-Class Organizations Worldwide
The Best Tools Don’t Just Work. They Make Your Job Easier.
Don’t just take our word for it—see what industry leaders have to say.
Whether in a drill or real emergency, AlertMedia helps us streamline operations and maintain accountability.
Brandon Spurlock, Head of Security at Oshkosh
AlertMedia helps JetBlue grow stronger and makes it easier for us to support our crewmembers during critical events.
Penny Neferis, Director of Business Continuity and Emergency Response at JetBlue Airways
AlertMedia is like a Swiss army knife in your pocket. It doesn’t just do one thing.
It does everything. And the more parts of the knife we unfold, the more value AlertMedia has for us.
Jeff Beahen, Senior Director of Security at the Minnesota Twins
Manage Major Incidents With Clarity and Control
Act quickly, improve coordination, and recover faster during high-impact events.
Execute faster when every second counts
RAPID DEPLOYMENT TEMPLATES
During a crisis, delays can cost time, money, and trust. Instantly launch pre-built response plans with everything your team needs to take immediate action.
CUSTOM TASK ASSIGNMENT
When ownership is unclear, things slip through the cracks. Assign tasks to specific individuals or teams so every step is covered and progress stays on track.
DYNAMIC IMPACT AREA MONITORING
You can’t respond effectively if you don’t know who or what’s at risk. Geofence affected areas, layer in threat data, and get a real-time view of impact.
ACTIONABLE POST-INCIDENT REPORTING
It’s hard to improve what you can’t measure. Automatically document actions and outcomes so you can spot gaps, meet compliance requirements, and strengthen your response.
The Top-Rated Solution for Any Size Business
Keeping your people safe and connected has never been easier
GetApp Customer ReviewsReviewers on GetApp give AlertMedia an average rating of 4.8/5
Capterra Customer ReviewsReviewers on Capterra give AlertMedia an average rating of 4.8/5
G2 Customer ReviewsReviewers on G2 give AlertMedia an average rating of 4.6/5
Adaptable to Any Incident. Essential to Every Response.
No matter the crisis—natural disaster, facility emergency, or workplace incident—AlertMedia gives your team the tools to respond fast, stay aligned, and minimize impact.
Task-Based CollaborationKeep response efforts organized with clear task assignments, real-time updates, and built-in accountability—so everyone knows what to do and when to do it.
Centralized Incident ViewManage your response from a single dashboard that combines tasks, status updates, communication, and impact zones—all in one place.
Simple, Action-Ready InterfaceLaunch incidents, assign tasks, and track progress with an interface so intuitive your team can start responding effectively right away—no training required.
Any Device, AnywhereWhatever device you are using, AlertMedia provides you with a unified incident response system to help you take action fast, stay aligned, and minimize disruption.
Enterprise SecurityWe provide the safest environment for your data, with full encryption at rest and in-transit, best-practices security policies, and a robust technical environment.
Reporting & InsightsUse our data-driven insights to improve the processes of how your organization handles an event. Track progress with insights you can use.
Frequently Asked Questions
- How much will AlertMedia cost for my organization? AlertMedia uses custom pricing to build the perfect plan for every customer. There are no setup fees, and 24/7 support is included at no additional cost. As part of your subscription, we will procure your infrastructure, onboard and train your team, and equip you with everything needed to achieve your goals.
- Which channel and systems integrations does AlertMedia support? AlertMedia works seamlessly with the following communication channels and critical business systems to help you reach your employees where they are operating: WhatsApp, Slack, Microsoft Teams, Workday, Oracle PeopleSoft, Azure Active Directory, ADP, Okta, Ceridian, SAP Concur, Egencia, Navan, Traxo, and more. By partnering with these providers, AlertMedia supports your communication strategy to achieve interoperability within your existing ecosystem and ensure reliable communication when you need it most.
- Can non-security teams use Incident Response during an incident? Definitely. Incident Response is designed for cross-functional collaboration, not just security teams. You can easily bring in Legal, HR, IT, Operations, and other departments with role-based access and intuitive workflows that require little to no training. Whether they’re contributing to specific tasks or overseeing compliance, every stakeholder has visibility into what’s happening and what needs to happen next.
- Can I use Incident Response for drills or planned events? Yes. Incident Response isn’t just for real-time emergencies—it’s also ideal for running drills, tabletop exercises, and managing planned events like system upgrades or public gatherings. You can activate pre-built plans, assign tasks, and track participation just as you would in a real incident. Afterward, you’ll have detailed data to support after-action reviews, identify gaps, and strengthen your organization’s readiness over time.
- Can my team access and manage incidents from a mobile device? Yes. Incident Response is fully mobile-responsive, allowing your teams to access plans, complete tasks, and stay informed from any device. Whether they're on the front lines or working remotely, users can participate in real time—without needing to be at a desk. Native mobile enhancements are also on our roadmap to make mobile access even more powerful in the near future.
- How long does onboarding and implementation take? AlertMedia created the ClearPath Migration Program to ensure your implementation and onboarding process is as smooth as possible. With your dedicated customer success manager, you’ll create a customized implementation timeline that meets your organization’s needs. Define onboarding milestones and ensure a smooth transition with support services from a highly experienced team.
