Stay Ahead of Threats Online With Social Media Intelligence
See how you can use AlertMedia to:
- Monitor mentions across 45+ fringe and mainstream platforms
- Detect sentiment shifts and investigate potential threats in real time
- Identify and track individuals of interest with full context
- Proactively protect your people, brand, and reputation
Request a Personalized Demo
Trusted by Thousands of World-Class Organizations Worldwide
The Best Tools Don’t Just Work. They Make Your Job Easier.
Don’t just take our word for it—see what industry leaders have to say.
By far, AlertMedia’s combination of high-speed notifications and threat intelligence has proved to be the most agile tool we’ve used to date.
Penny Neferis, Director of Business Continuity and Emergency Response at JetBlue Airways
AlertMedia takes the legwork out of monitoring and vetting relevant threat signals.
Judy Weber, Vice President of Operations and Ambition Boost, Thales Group
AlertMedia is like a Swiss army knife in your pocket. It doesn’t just do one thing.
It does everything. And the more parts of the knife we unfold, the more value AlertMedia has for us.
Jeff Beahen, Senior Director of Security at the Minnesota Twins
Turn Online Chatter Into Actionable Intelligence
Proactively detect and assess emerging threats across digital channels.
Identify the clues that precede real-world impact
KEYWORD & USER MONITORING
Track specific topics or individuals across 45+ mainstream and emerging social platforms, including video, audio, and archived content.
SENTIMENT & NARRATIVE SHIFT DETECTION
Analyze changes in tone, public perception, and narrative trends with proprietary AI technology.
AI-ASSISTED SEARCH
Build accurate, efficient searches using intuitive tools and Boolean queries to only surface the signals that matter.
RISK IDENTIFICATION & DIGITAL FOOTPRINTS
Pinpoint people of interest and explore their connected digital activity with direct source links and user history.
The Top-Rated Solution for Any Size Business
Keeping your people safe and connected has never been easier
GetApp Customer ReviewsReviewers on GetApp give AlertMedia an average rating of 4.8/5
Capterra Customer ReviewsReviewers on Capterra give AlertMedia an average rating of 4.8/5
G2 Customer ReviewsReviewers on G2 give AlertMedia an average rating of 4.6/5
Social Intelligence That Adapts to Your Priorities
Whether you’re tracking brand perception, executive mentions, or global threats, AlertMedia helps your team identify risks early, investigate quickly, and respond with confidence.
Global Source CoverageMonitor content in any language across 10M+ records per day from a wide array of social platforms, online forums, and digital communities.
Custom Dashboards for Every Use CaseTailor your view to track specific executives, campaigns, or keywords—so each team sees what matters most to them.
AI-Powered SummariesSave time with AI-generated summaries that capture key developments, highlight relevant content, and suggest next steps.
Enterprise SecurityWe provide the safest environment for your data, with full encryption at rest and in-transit, best-practices security policies, and a robust technical environment.
Frequently Asked Questions
- What is social media intelligence, and how does it support crisis management? Social media intelligence tools analyze social media data in near real time to surface early indicators of risk. By transforming public data into actionable insights, security teams and crisis managers can make faster, more informed decisions that reduce response time and limit impact.
- Which social networks and platforms do you monitor? We monitor 45+ sources, including mainstream social platforms, fringe forums, and dark web communities. This helps surface critical social media posts and public activity across a wide range of social media accounts and platforms—many of which are often missed by traditional tools.
- How does this support brand reputation and business decisions? Track how narratives evolve around your company, people, and products with advanced sentiment analysis. Social media monitoring helps your team respond to reputational threats early and use those insights to guide communications strategies and business decisions.
- How does this compare to traditional social media listening tools? Traditional listening tools focus on mainstream platforms and raw volume, often missing what’s happening in fringe or unmoderated spaces. AlertMedia’s Social Intelligence gives you real-time access to both high-profile social networks and those hidden corners of the web. Rather than relying on pre-curated feeds, you use our AI-assisted query builder—Boolean or natural language—to tailor searches to your exact needs. That way, broad terms like “Trump” won’t drown you in noise, and you’ll surface relevant mentions, sentiment context, and direct links to original posts from every channel you choose.
- Can I track specific people or social media accounts? Absolutely. You can build custom profiles to monitor individuals, influencers, or groups of interest across social media platforms. See their connected activity and access original social media posts with direct source links.
- How does this help organizations make informed decisions? By turning unstructured social media data into structured intelligence, AlertMedia gives security and communications teams a clearer view of what’s unfolding. The result is faster, more confident decision-making backed by credible, near real-time information.
- What teams benefit from social media intelligence tools? Social media intelligence supports a range of functions—including executive protection, brand marketing, crisis management and corporate security. Any team that relies on early warning and trend awareness can benefit from its insights.
