AlertMedia & the General Data Protection Regulation (GDPR)

We serve customers across 90+ countries, passionately protecting their data like it was our own.

AlertMedia’s GDPR commitment

AlertMedia is committed to ensuring our mass notification platform is GDPR-compliant when the regulation takes effect on May 25, 2018. We work hard to have a secure product, the right legal documentation, and a compliant process to protect our customers’ data.

AlertMedia views GDPR as another opportunity to serve our customers. We invest in data protection just like we have in our reliable infrastructure, intuitive user experience, and epic customer support.

Brian Cruver - CEO of AlertMedia

AlertMedia’s Response to GDPR

Secure Product

Our engineering and security teams built a product you can trust to protect your data and keep your organization compliant with GDPR.

Legal Documentation

We clearly outline the required provisions of GDPR compliance for our customers in a Data Protection Addendum and the appropriate model clauses.

Appropriate Process

AlertMedia applies the necessary safeguards when transferring any data for customers, and we operate with transparency and consent.

AlertMedia DPA Signature GDPR

Get Your DPA

We make it simple for our customers to formalize and share that they use AlertMedia in a way that meets GDPR data processing obligations, giving all of your stakeholders (employees, potential auditors, etc.) the assurances they need. The Data Processing Addendum (DPA), pre-signed by AlertMedia, is a self-serve and easy-to-execute document that only requires an electronic signature from our customer.

Upon completing and executing the DPA, email it back to our Legal team, who will review the document for accuracy. Once the DPA is accepted, the document will be legally binding.

Email our legal department at legal@alertmedia.com to request your DPA.

Trusted Security Measures

AlertMedia’s information security program includes the appropriate technical and organizational measures needed to identify and mitigate threats to the confidentiality, integrity, and accessibility of our customers’ data. Our team works hard to earn our customers’ trust, while keeping their data safe. Our enterprise security commitment to our customers spans the following areas:

  • Information Security Policies and Standards
  • Physical Security
  • Organizational Security
  • Network Security
  • Access Control (Governance)
  • Virus and Malware Controls
  • Personnel
  • Business Continuity

If you would like to learn more, you can download AlertMedia’s Security and Infrastructure Architecture Overview.

Download Security Document