This past Tuesday, AlertMedia, in coordination with Continuity Insights, sponsored a webinar on how to choose the right communication software. It was led by Scott Ryder, AlertMedia’s Chief Product Officer, and Peter Steinfeld, head of sales. Scott has 20 years of experience building software solutions for businesses while Peter brings 17 years of experience in the disaster recovery industry. Scott and Peter shared practical insights and advice on key features to consider in a system, critical questions to ask potential vendors, and how to find a system that will best fit your organization’s specific business requirements.
The webinar was extremely popular and engaging for all participants. If you happened to miss it, click here to watch a recording.
Here are some of the highlights of the webinar:
Keep Your Needs In Mind
Your first goal should be to select a system that addresses all of your organization’s needs. This includes long-term needs, so you want to choose a system that you won’t grow out of. Above all, you should select a system that your business can easily implement and adopt.
6 Essential Attributes To Look For
Once you clearly understand your needs, you have to know what to look for. What things will address those needs? Scott used his expertise to describe the main attributes businesses should look for in communication software. They include:
- Modern Capabilities
- Efficiency and Adaptability
- Customer Success Expertise
- Easy Implementation and Training
Each of these is important, and Peter shared a story about how Franklin Mint Federal Credit Union faced a big threat to their business because their mass communication system ended up being unreliable when it mattered most. Luckily their story had a happy ending which you can read about here.
Common Buying Missteps – And How to Avoid
Next, Peter shared his wisdom and years of experience helping business choose disaster recovery software by listing out the top buying mistakes he’s seen businesses make. They include:
- Letting Price Bulldoze Other Interests
- Avoiding change for the sake of change
To get more details, learn about all the buying mistakes Peter cautioned about, and access the instructive Q&A, click here to watch the webinar!