You’ve just invested in an emergency notification system. You’re eager to get the software up and running to keep your people safe, informed, and connected at all times — no matter the situation. But you hit a brick wall: you’re told the training will take two weeks, support is already unresponsive and costs extra, and integrating employee data? A complete debacle.
In the world of emergency communication software, a provider’s customer success capability has powerful implications. Quick setup is essential when you’ve got people and assets to safeguard.
We have had a fantastic experience with the entire AlertMedia team. Having a go-to contact that knows our company, understands our goals, and is invested in our success has made for a powerful partnership beyond that of a typical vendor.”
Jennifer Saylor, Manager of Customer Operations at Greyhound