All Posts By

Andrew Allen

prioritizing caseworker safety

Prioritizing Caseworker Safety: Interview with an Expert

By | Safety and Security

When most of us think about going to work, we think of desks and coffee machines and copiers. However, for many lone workers (especially social workers) the workplace looks much different. Every day, social workers in the field knock on strangers’ doors and walk into unfamiliar homes without knowing what’s inside. Just by doing their jobs, they’re putting themselves at risk on a daily basis. For this reason, organizations with lone workers across the country are looking for ways to keep them safe and connected. Read More

customer success

Customer Success: The Most Crucial Element to an Emergency Notification System

By | Customers

You’ve just invested in an emergency notification system. You’re eager to get the software up and running to keep your people safe, informed, and connected. But you hit a brick wall: you’re told the training will take two weeks, support is already unresponsive and costs extra, and integrating employee data? A complete debacle.

In the world of emergency communication software, a provider’s customer success capability has powerful implications. Quick setup is essential when you’ve got people and assets to safeguard.

Read More

selection webinar recap

Select The Right Communication Software [Webinar Recap]

By | Communications

This past Tuesday, AlertMedia, in coordination with Continuity Insights, sponsored a webinar on how to choose the right communication software. It was led by Scott Ryder, AlertMedia’s Chief Product Officer, and Peter Steinfeld, head of sales. Scott has 20 years of experience building software solutions for businesses while Peter brings 17 years of experience in the disaster recovery industry. Scott and Peter shared practical insights and advice on key features to consider in a system, critical questions to ask potential vendors, and how to find a system that will best fit your organization’s specific business requirements. Read More

tabletop exercise

How Tabletop Exercises Can Help Prepare for Emergencies

By | Communications, Emergency Management

Preparing a business for the unknown requires a series of important steps to protect your employees and your operations. For many business owners, this foundation starts with an emergency plan and grows to include a business continuity plan, an inclement weather policy, and perhaps even a lone worker policy to keep employees safe.

So, you’ve made your emergency plans and identified the best people to lead your teams through each phase. Now, it’s time to practice with the low-cost but high-impact emergency planning event known as a tabletop exercise. Read More

mass notification system for schools

Improving School Communication With a Mass Notification System

By | Communications

In today’s school environment, effective communication is a complex undertaking. The average public school in America has more than 500 students.  Meanwhile, colleges and universities can easily have upwards of tens of thousands of students. On top of that, the different members of a school community—students, faculty, staff members, and parents—tend to have wildly different communication preferences and behaviors. Read More

phone tree

Why Your Phone Tree is a Liability—And How to Avoid It

By | Communications

Remember the game “telephone”? One person starts by whispering to the person sitting beside them until the message reaches the end of the line. The sentence eventually becomes so jumbled it barely resembles the original.

This, essentially, is a phone tree. And if you can also recall from your childhood the laughter and chaos that would often ensue by the time that sentence reached the last person, you can probably infer that a phone tree isn’t exactly a sound strategy for delivering effective, timely emergency communications. Read More

NFPA 1600

NFPA 1600: What It Is and Why You Need It

By | Emergency Management

Now is a great time to take a fresh look at your organization’s emergency management program. You should be identifying opportunities for improvement and developing strategies to address them in 2019. But that’s easier said than done, right? After all, building a comprehensive emergency management plan that can be applied uniformly to prepare for and respond to the wide range of hazardous and potentially disruptive events organizations today face—from IT outages and severe weather to natural disasters and terrorism—is no small task. Read More

OSHA violations

How to Prevent the Top 10 OSHA Violations

By | Safety and Security

Safety is the first priority for any company that seeks to protect employees and customers. Knowing the hazards that exist in workplace offices, equipment, and machinery is the first step toward preventing injury or even death.

The Occupational Safety and Health Organization (OSHA) publishes a list of its most frequently cited violations in the workplace. By examining this list, employers can analyze the dangers inherent in their workplaces and plan to avoid them. Read More

Be Prepared for Anything: The All Hazards Approach

By | Emergency Management

The worst time to think about emergency planning is when the threat of an emergency looms over your business. When that happens, no business owner is glad they pushed off emergency planning “to Q1” or the hazy future: “We’ll get to that later.”

A better way for businesses to prepare is with the “all-hazards” approach to emergency planning. The all-hazards approach is defined by the Centers for Medicare and Medicaid Services as an “integrated approach to emergency preparedness planning that focuses on capacities and capabilities that are critical to preparedness for a full spectrum of emergencies or disasters.” Read More