All Posts By

Andrew Allen

worker using communication software

Maximize the Value of Your Emergency Communication Software

By | Communications

When you hear the word “emergency,” what do you think of? Perhaps a fire or an active shooter in the workplace. Or an incoming Category 3 hurricane. Those types of emergencies—the ones that receive widespread media attention—present substantial risks to your organization and require a specific emergency communication plan designed to keep employees safe.

From a business perspective, however, there are many types of critical events that impact normal operations, and for these, your organization needs a similar emergency response plan. Fortunately, modern emergency communication systems have many practical applications, helping facilitate communication during any event in which a large number of employees need information quickly.

From traditional emergencies to a wide range of more common business events, a mass notification system can keep your people informed and connected.

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selection webinar recap

How to Choose the Right Emergency Communication Software [Webinar Recap]

By | Communications

When your business is faced with an emergency or other business-critical events, the last thing that should be on your mind is determining how to communicate with employees that are in harm’s way. That’s why we are passionate about helping organizations improve their emergency communication and business continuity planning long before there’s a threat.

Earlier this week, AlertMedia hosted a webinar on How to Select An Emergency Communication Solution that’s right for your business. The conversation was led by AlertMedia’s CTO Jeff Branc, a product leader who has built enterprise software for more than 20 years, and SVP of Sales Peter Steinfeld, a 20-year veteran of the emergency communication industry.
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phone tree

The Illusion of Safety: Why Your Organization’s Phone Tree is a Liability

By | Communications

Remember the telephone game? One person starts the chain by whispering to the person sitting beside them until the message reaches the end of the line. Played with enough people, the game inevitably results in the message becoming so jumbled the person at the end hears something that barely resembles the original. This, essentially, is a phone tree.

Some organizations may choose to utilize a phone tree as part of their communication plan to deliver non-urgent information. But, when it comes to delivering critical, time-sensitive communications, there are far better ways to ensure the right message reaches your people.

In this post, we’ll discuss the basic concept of the phone tree and how a modern emergency communication system can help improve communication processes for critical business events.
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Communication Challenges During Wildfire Season

By | Communications, Emergency Management

One of the biggest challenges a business faces during a wildfire is communication. Wildfires can grow from a small brush fire into an inferno that engulfs thousands of acres in only a matter of hours.

As a result, officials must be on their toes and have the right technology, processes, and training in place to ensure those in harm’s way are given the information they need to protect themselves and their loved ones at a moment’s notice. Read More

What HR Should Look for in an Emergency Communication System

By | Communications

Faced with an increasingly remote workforce due to COVID-19, today’s HR teams have their work cut out for them. HR needs to communicate with employees at a moment’s notice when critical events happen. But keeping a dispersed workforce informed and connected is a Herculean task. So, how can HR leaders successfully navigate this challenge?

Enter modern emergency communication software. Read More

customer success

Customer Success: The Most Crucial Element to an Emergency Notification System

By | Customers

You’ve just invested in an emergency notification system. You’re eager to get the software up and running to keep your people safe, informed, and connected at all times — no matter the situation. But you hit a brick wall: you’re told the training will take two weeks, support is already unresponsive and costs extra, and integrating employee data? A complete debacle.

In the world of emergency communication software, a provider’s customer success capability has powerful implications. Quick setup is essential when you’ve got people and assets to safeguard.

We have had a fantastic experience with the entire AlertMedia team. Having a go-to contact that knows our company, understands our goals, and is invested in our success has made for a powerful partnership beyond that of a typical vendor.”

Jennifer Saylor, Manager of Customer Operations at Greyhound

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HR guide to Emergency Communication Software

An HR Leader’s Guide to Emergency Communication Software

By | Communications

Research reveals that companies with effective communication strategies have a 47 percent greater return to shareholders and are 50 percent more likely to report below average turnover levels. Modern emergency communication systems enable HR leaders to keep employees safe, informed, and connected when it matters most. But at a time when budgets are tight and every investment must be justified, HR departments simply can’t afford to invest in one-trick pony platforms. Any technology solution must be versatile, flexible, and adaptable in order for organizations to get the most use and the greatest benefit out of their investment. Read More

hr's role in safety

HR’s Role in Safety: How HR Wins With Effective Emergency Communication

By | Communications, Safety and Security

The COVID-19 crisis has fundamentally transformed the HR function and amplified the impact it can have on the business. As organizations around the world adapt to a new way of working and an evolving business landscape, the role of HR has never been more challenging—or more important.

One of HR’s core responsibilities is to implement human capital strategies that enable the organization to meet its current and future talent needs. But for any HR initiative or program to achieve its full potential—especially given our current circumstances—employee health and safety has to be at the top of HR’s agenda. Read More